Repairs Co-Ordinator

18 Recruitment are looking for a Repairs Co-Ordinator for their social housing client in Stratford upon Avon. Working Monday - Friday 9am - 5pm Role will involve * Actively track a jobs progress through the journey using the appropriate means and take the required actions to support job completion with customer satisfaction. * Review the daily WIP levels * Highlight any issues of contractors not accepting jobs within SLA’s and address with contractor directly, escalating persistent issues to the Repairs Delivery Officer) * Highlight postcodes areas where WIP is increasing and take appropriate action by, highlighting to relevant contractor and other relevant partnership staff. * Work with all contractors where required to achieve customer satisfaction. * Liaising between the CSH, Property Management Team and Contractors to resolve any customer issues. * Responsible for effective completion of follow on works for OOH orders * Housekeeping of contractor system correcting orders not closed correctly by operative and similar tasks around appointments. * Responsible for processing contractors’ applications for payment and updating Orbits systems accordingly * Produce payment schedules, process invoices, chase valuations and manage payments. * Dealing with internal and external customer enquiries Ideal candidate will have experience in similar role. £18.18p/h PAYE UMB. Please apply for immeadiate consideration