Customer Service Administrator

We are seeking a dedicated and detail-oriented Customer Service Administrator to join an organisation an Burgess Hill. The successful candidate will provide top-tier support and ensure seamless operations in the customer service department.

Client Details

Our client is a prominent leader in the manufacturing and production industry in Burgess Hill.

Description

As a Customer Service Administrator your responsibilities will include:

• Provide exceptional customer service by responding to inquiries and requests promptly.
• Liaise with various departments to ensure customer needs are met and exceeded.
• Maintain accurate customer records and update details as required.
• Assist in the resolution of customer complaints and escalate when necessary.
• Contribute to the development of customer service procedures and standards.
• Participate in team meetings and training sessions.
• Adhere to all company policies and regulations.

Profile

A successful Customer Service Administrator should have:

• A solid educational background with an emphasis on administration or customer service
• Proficiency in MS Office Suite, especially Excel.
• A customer-centric mindset, with the ability to resolve issues effectively.

Job Offer

• A competitive hourly rate ranging from 12.50 - 14.50 per hour
• A temporary role based in Burgess Hill
• Potential opportunity to go permanent