Service Technician

MB648: Service Technician Location: South West of the UK Salary: £35,000 - £40,000 DOE + Company vehicle/Car Allowance Working Hours: Monday to Friday Benefits: Enhanced pension contributions, Healthcare, Life insurance and Wellbeing platforms, A structured induction plan with continued learning and development. Overview: First Military Recruitment is proudly working in partnership with a fantastic business who are looking to recruit a Service Technician who has HVAC experience on a permanent basis due to growth to be based out of one of their main offices in Basingstoke but to cover the South West of the UK. Duties and Responsibilities: To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels etc) at customers premises. To attend customer’s site to perform preventative maintenance on all Chiller/Rooftop equipment. Maintain verbal and written communications with customers and others in a professional manner. Liaise with the technical and office-based colleagues to achieve a clear understanding of specific job requirements as necessary. Liaise with coordinators to ensure all services under contract are performed to meet the detail of the contract and to the correct timeframe. Liaise with customers to ensure that any work is done with their approval. Request additional parts on a timely basis to enable a proper timely workflow. Advise coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time. Complete and submit Engineers’ Job sheets in timely and correct manner. Advise any potential new business in Service or Sales through the appropriate channel. Adhere to all Health & Safety requirements and legislation. Report any potential or actual incidents of a dangerous nature. Perform such duties either functional or administrative as delegated by management that are deemed fair and reasonable. Provide Risk Assessments/Method Statements as requested by Service Coordinators/SOL. Use of Personal Protective Equipment (PPE’s) during visits at site. Ensure all sites to be cleared after work complete and RAMS, Waste note/FGAS certification sent in with paperwork where required. Skills and Qualifications: Customer focused. Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases. Strong communication skills both oral and written. Highly customer focused and proactive. Commercial acumen. Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business. Strong technical bias to problem solving. Significant and proven experience as a technician in HVAC business. Excellent phone and interpersonal skills Ability to work under pressure Strong verbal and written communication MB648: Service Technician Location: South West of the UK Salary: £35,000 - £40,000 DOE + Company vehicle/Car Allowance Working Hours: Monday to Friday Benefits: Enhanced pension contributions, Healthcare, Life insurance and Wellbeing platforms, A structured induction plan with continued learning and development