Senior Sales Team Leader
We are looking for a strong, confident, experienced brand ambassador to join our Emilia Wickstead store team to instil a client centric approach at all levels within the boutique and to focus on developing middle segment clients into the elite level. T
You will be taking over existing clients and growing the client book, making sure the sales targets and all KPI’s set are met monthly, supporting store management with general day to day operations.
You will support the Store Manager to manage, train and motivate our store associates.
RESPONSIBILITIES
- To be the key contact for Emilia Wickstead RTW, made to order and bespoke tailoring in store and primary communication channel between Clients and Boutique.
- Support Boutique Manager and Head office during events to develop them as relationship building occasions.
- Analyse New and existing clientele with store manager to provide accurate insights to the Marketing team and to share with FAs the trends and challenges, as well as client segmentation and client profiles.
- Enhance boutique clientelling skills and drive true client understanding to ensure that updated and accurate information is captured by the junior sales team.
- Improve client data capture accuracy and rates for existing clients and prospective long lasting relationships.
-Support the Store Manager to train and develop store associates
-Monitor and observe standards on the shop floor and provide guidance where necessary
-Ensure the engagement and motivation of sales associates
Although comprehensive the Job Description is not exhaustive and additional duties may be added according to the needs of the business and as requested by the Store Manager.
WHO WE ARE LOOKING FOR:
-3 years + experience with a strong client centric sales background in luxury fashion
-someone who can demonstrate success and delivering on targets and KPIs
-bags of drive and initiative
-energetic
-experience with supervising teams/people
TO APPLY: Please forward your CV and a covering letter summarising your experience. Please state your salary expectations and confirm your right to work without restriction in the UK.
Please note: as we expect a large number of applications, if you do not hear back within 2 weeks please accept this as us not progressing your application further. We thank you for your interest in Emilia Wickstead.