Company:
Key Appointments
Location: Barnsley
Closing Date: 18/10/2024
Salary: £13 Per Hour
Hours: Full Time
Type: Permanent
Job Requirements / Description
Are you a versatile professional with strong administrative skills and a knack for driving? We're looking for an i-HEART Driver - Administrator to support the team in delivering exceptional healthcare services. This dual role is crucial for ensuring GPs can reach patients efficiently while maintaining high-level administrative support.Job Opportunity: i-HEART Driver - AdministratorLocation: BarnsleyShifts:Week 1 - Friday 11pm-7am, Saturday 7am - 7pm and Sunday 7am - 7pmWeek 2 - Saturday 7am - 7pm and Sunday 7am - 7pmJob Type: 1 x permanent, 1 x zero hourSalary: £12.95 per hour Join the team at Barnsley Healthcare Federation! Administration Duties:
- Handle routine and specialist enquiries, providing excellent customer service and communicating relevant information to stakeholders.
- Conduct telephone care navigation and triage services as the first point of contact for patients.
- Manage complaints, comments, and suggestions, resolving issues in line with policies.
- Monitor workflow, including out of hours, and book patient appointments.
- Process blood results and manage consultations as needed.
- Act as a receptionist/first point of contact when required.
- Input, monitor, and print reports from computerised systems.
- Perform general office duties including photocopying, document processing, and email monitoring.
- Serve as a Chaperone for patients when necessary.
- Book smear clinics and referrals.
- Maintain office supply levels and conduct regular stock checks.
- Prepare clinical rooms for GPs at the start of shifts.
- Generate reports and manage building security procedures.
- Undertake other duties as delegated.
- Provide safe and timely transportation for GPs.
- Understand and maintain fleet vehicles, ensuring flexibility to drive any vehicle.
- Complete vehicle log sheets and report any issues.
- Ensure vehicle maintenance, cleanliness, and security.
- Assist in bringing patients in and out of the building when required.
- Perform weekly car checks, maintaining drug boxes and defibrillators.
- Foster positive communication with drivers, GPs, colleagues, and external stakeholders.
- Strong IT skills, proficient in Microsoft Office.
- Excellent communication and customer service skills.
- Ability to work independently and unsupervised within set guidelines.
- Valid driving license and knowledge of vehicle maintenance.
- Must be age 25 and over for vehicle insurance purposes
- Experience in administrative roles and/or healthcare settings is desirable.
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