Technical Customer Engineer

Technical Support Engineer - £35,000 - £45,000 - Cardiff with WFH flexibility (2 days per week) Are you a Technical Support Engineer with a background in supporting customers, understanding of Networking/Infrastructure/Storage and looking for something new? I'm working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. Ideally you'd have 2+ years experience in a 1st/2nd line role and looking to develop knowledge in Networking, Storage Solutions etc. This is what you'll be doing: Upgrade planning, delivery and reporting on customer projects have a hand in developing service procedures, policies and standards Upgrading on-prem systems Document procedures for storage policies, procedures and guidelinesThe experience/knowledge you'll bring to the team: Comfortable working in an agile environment. Windows/Linux installs, config & admin knowledge of storage technologies (RAID, iSCSI, CiFS, NFS, Flash etc). Understanding of network infrastructure, services and tool setsAnd this is what you'll get in return: Salary up to £45,000 Fantastic career development opportunities Dental, Health & Life Insurance options Various wellness programs and initiatives Generous company pension and equity options This is a great opportunity to work with a talented global team, are you up to the challenge? Contact Lewis Allen to find out more! Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities