IT Network Support Engineer

Job Role: Network IT Support Engineer (Hybrid) Rates: £380 per day (Outside IR35) Role Type: Contract 3 months (extendable*) My client, an innovative accelerator company specializing in digital transformation, working with a diverse range of clients is looking for a Network IT Support Engineer with 3-5 years proven industry across multiple projects. The company mission is to drive growth and success for businesses through cutting-edge technology solutions. As they continue to expand, they are seeking Network IT Support Engineer to join their dynamic team. We are looking for an experienced individual with a strong background in software development, cloud technologies, systems administration with Unix/Linux and network fundamentals. We’re looking for an IT Support Engineer collaboration with the Vodafone Business IT Hubs Microsoft 365 Networks, routing & security You’ll be documenting the knowledge base with known resolutions, whilst continually monitoring customer systems. 1st Line support and incident resolution using the tools provided & experience. #2nd Line support & manufacturer engagement. #Accuracy of data is key when updating the ticketing system and knowledge base. The successful candidate will have previous working experience within an IT Support Environment, providing resolution directly to the end user. Experience of service management toolsets used for remote monitoring and management, incident resolution, knowledge management and/or contract & asset management. Competent in networking, across WLAN, WAN, LAN configuration and troubleshooting. Knowledge of Windows Desktop Support and relevant technologies – Directory services, DHCP, DNS.