We're seeking an experienced Supply Chain Team Supervisor to join our Account Management team at our industry-leading packaging and supply chain company in Bradford. This role combines Account Management responsibilities with team supervision, offering an exciting progression opportunity for the right candidate.
Key Responsibilities of a Supply Chain Team Supervisor:
- Act as primary point of contact for an allocated portfolio of clients, ensuring exceptional service delivery
- Plan and coordinate customer requirements with production schedules and warehouse capacity, managing component supply chain
- Lead cross-departmental communication between production, commercial, quality, warehouse, and finance to ensure operational excellence
- Proactively identify and mitigate operational challenges while maintaining project deadlines
- Manage inventory control through stock sheets, counts, and demand forecast maintenance
- Deputise for the Supply Chain Manager, including team management responsibilities
- Coordinate between multiple sites to ensure smooth project delivery and production efficiency
- Handle regular stock analysis and reporting to maintain optimal inventory levels
Required Experience & Skills:
- Proven track record in customer support or account management
- Experience with ERP systems (SAP/SAGE preferred)
- Strong analytical and numerical abilities
- Exceptional communication and relationship-building skills
- Strong numerical abilities and comfort working with high volumes of data
- Demonstrated ability to work under pressure and meet deadlines
- Experience in FMCG or packaging industry (advantageous)
- Team leadership / supervisory experience OR a desire to progress into this position as the next step in your career progression
Ideal Supply Chain Team Supervisor Profile:
- Strategic thinker with a proactive, solutions-focused approach
- Detail-oriented with a commitment to accuracy
- Natural leader who enjoys developing team members
- Strong project management and organisational skills
- Proficient in data analysis and Advanced Excel
- Excellent multitasking abilities
What's Offered:
- Career progression opportunities within a growing global business
- Competitive salary and benefits package
- Professional development and training
- Opportunity to work with major industry clients
- Supportive and dynamic team environment
We're seeking candidates who can maintain exceptional customer service levels in a demanding, fast-paced environment. If you're an enthusiastic, organized, and customer-focused individual looking to advance your career in customer service supervision, please submit your CV for immediate consideration.
This is a fully office based position, so please only apply if you are happy with this working structure. The client is ideally looking for a car driver for the role however this is not essential.
Due to the number of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.