At Verto, we’re passionate about helping businesses in Emerging markets reach the world. What first started life as a FX solution for trading Nigerian Naira has now become a market-leading platform, changing the way thousands of businesses transfer money in and out of Emerging Markets.
We believe that where you do business shouldn’t determine how successful you are, or your ability to scale. Millions of companies a day have to juggle long settlement periods, high transaction fees and issues accessing liquidity in order to trade with African businesses. We’re on a mission to change this by creating equal access to easy payment and liquidity solutions that are already a given in developed markets.
We’re not alone in realising the opportunity and need to solve for emerging markets. We’re backed by world-class investors including Y-Combinator, Quona and MEVP, power payments for some of the most disruptive start-ups in the world and have a list of accolades from leading publications including being voted ‘Fintech Start Up of the Year’ at Fintech Awards London 2022.
Each year we process billions of dollars of payments and provide companies with solutions which help them to save money, automate processes and grow, but we’re only just getting started.
In this role you will:
- Actively nurture relationships with some of the largest and most exciting businesses operating in Africa, gaining a detailed understanding of their business, flow of funds and future endeavours
- Champion Verto’s products, providing clients with personalised payments solutions tailored to their business, helping them to access global markets
- Work with different parts of the business to provide prompt and creative solutions for clients, ensuring they receive a seamless cross-border payments experience
- Broaden Verto’s relationship network by identifying and engaging with key decision makers within your clients’ business, fostering deeper connections and collaboration
- Drive Verto’s evolution by actively seeking market feedback and gathering client perspectives, fuelling innovation across the business and ensuring we stay ahead of requirement changes.
- Lead and inspire a small team of dedicated Account Managers, fostering a collaborative and high performance environment that puts our clients’ needs first
You’ll be responsible for:
- Ensuring consistent and transparent communication channels to guarantee client satisfaction and steady progress towards shared objectives
- Building a current and comprehensive profile of clients’ business to tailor our services effectively to their changing needs
- Developing and adjusting personalised growth plans aligned with each client’s evolving business goals
- Providing relevant market information to empower informed client trading decisions
- Strengthening client engagement and showcasing Verto’s ongoing service value
- Conducting comprehensive quarterly reviews with clients to assess performance and plan for future success