Customer Service Administrator

The Client:

A leading management company working in a developing and expanding industry. This role offers a blend of office-based work in Swanley and remote work from home.

The Role:

• Provide efficient and effective administration support to the National Accounts Team Leader and operations team
• To ensure smooth delivery of the company s service to clients
• Handle client calls in a professional and courteous manner
• Liaise with colleagues both internally and externally
• Input/update client information onto the bespoke system
• Ensure job details are accurate with location and any relevant notes documented
• Weekly reporting
• Booking appointments using an in-house system
• Managing access issues
• Assisting the team with general calls and emails

Key Skills

• Highly organised with superb communication skills
• Methodical with accurate data entry skills
• Positive, outgoing personality with a can-do attitude
• Problem solver, multitasker, and finisher
• An exceptional communicator via telephone, email, and face-to-face
• Ability to work as part of a team as well as independently

Due to the high number of applications, Aspire Recruitment can only contact short-listed candidates for the role. You are welcome to apply for forthcoming roles placed by Aspire Recruitment