Road Freight Forwarder

Road Freight Forwarder Bradford Up to £35,000 Monday - Friday 09:00am - 17:00pm Our client who won an award for Top Employer 2024 is looking a candidate with freight forwarding experience in European Road Freight. If you're seeking a role with a freight forwarding company known for their excellent employee conditions, operating for over 100+ years this job may be for you! The right candidate will have exceptional customer service skills and experience in nurturing customer relationships to maximise business. Benefits: £28k - £35k Pension Company Bike Flexible working hours Gym discount Employee discount scheme And more! Main Duties: Monitoring market habits and notifying management when appropriate. Up selling to customers through knowledge of services and products. Providing a high level of customer service and support at all times when responding to customer queries. Dealing with customer complaints in a timely manner. Generating accurate rates for quotations for customers. Monitoring shipments from start to end ensuring the customer is informed with the appropriate information throughout. Maintaining and updating customer files with interactions, transactions and complaints. Arranging transport of goods into depot. Providing KPI reports to clients. Requirements: Must have 2 years Road freight forwarding experience. Knowledge of customs clearance requirements - post Brexit. Successful history of building customer relationships. Good level of communication and negotiating skills. #European Road #Road Freight #Import #Export #Key Accounts #Freight Forwarding WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy