Customer Service Advisor

Are you a master at juggling schedules and ensuring smooth operations? We're seeking a talented Diary Planner to support a team of Consultants. Your role will be crucial in coordinating appointments, optimizing travel routes, and maximizing productivity across the board. Day to Day Confirmed scheduling of consultants' diaries four weeks ahead, aligning with targets set by the Regional Manager. Prioritize critical health & safety visits and ensure efficient backfilling to optimize productivity. Utilize geographical planning to minimize travel time for consultants. Confirm all appointments by close of business every Wednesday for the week ahead. Collaborate with the Team Leader to review schedules and provide feedback on high-mileage appointments. Proactively backfill canceled appointments and reschedule them for the next available date. Coordinate consultant availability, holidays, training, and birthdays to prevent scheduling conflicts. Act as a liaison between consultants and management, escalating any scheduling issues as needed. YOU? Strong negotiation skills to coordinate appointments effectively. Ability to multitask and prioritize tasks efficiently. Proficient in problem-solving to address scheduling conflicts. Excellent customer service skills to interact with clients professionally. Geographical awareness to optimize travel routes. Ability to maintain and build internal relationships with team members. If you're ready to take on a dynamic role where every day brings new challenges and opportunities, apply now to become our next Diary Planner! P(phone number removed)CCR1 INDMANJ