Join Cheltenham Borough Council as a Neighbourhood Officer and play a vital role in fostering safe, vibrant communities while making a real difference in local lives.
Location: Municipal Offices, Promenade, Cheltenham GL50 9SA
Salary: £30,296 to £32,076 per annum
Job Type: Fixed term, full-time
Closing date: Sunday 10th November
Come and work for an award-winning organisation!
We are an ambitious and forward-thinking council. We are committed to making Cheltenham a better place to live and work, enabling communities and businesses to thrive whilst protecting what is good about our town.
We aim to be an employer of choice where everyone is treated fairly and feels valued and respected.
We aim to provide a stimulating and rewarding working environment that encourages our people to work together, provides opportunities for them to reach their full potential and achieve a healthy work/life balance.
Working at Cheltenham Borough Council means working as part of a committed, professional, and friendly team.
Neighbourhood Officer - The Role:
We are currently seeking a Neighbourhood Officer. This is a fixed term position for a period of 6 months.
Working with partners, including the police, BID and Cheltenham Safe you will work to ensure a safe and clean environment for the community by taking action to prevent, reduce and investigate the range of Anti-social behaviour and environmental crime.
Evening/night work will be required on a regular basis. You may need use of a car for work purposes.
Neighbourhood Officer Key Responsibilities:
- To proactively prevent, reduce and investigate issues and complaints concerning offences of enviro-crime and Anti- Social Behaviour (ASB) such as: fly tipping, littering, graffiti, abandoned vehicles, dog offences, low level anti-social behaviour
- Working in partnership, develop relationships with the Police, partner agencies, residents and businesses in order to proactively prevent environmental crime and ASB
- To carry out regular uniformed patrols around the borough providing support, reassurance and acting as the eyes and ears of the community
- To represent the council in court when undertaking prosecutions or other legal cases connected to the caseload
Neighbourhood Officer - You:
- GCSEs (5 A-Cs or equivalent, including Maths and English) and A level NVQ3, or BTEC relevant professional qualification (Office/ Admin e.g. CLAIT)
- Experience of dealing with antisocial behaviour and/or envirocrime type complaints and complex investigations
- Experience of effectively managing and diffusing difficult or challenging situations in a customer and public facing role
- Experience and/or understanding of PACE procedures and Court hearings
- Ability to proactively identify issues and to use discretion and make informed
judgements
- Ability to make appropriate interventions both formal and informal in line with corporate policies and procedures
Neighbourhood Officer - Benefits:
- An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS)
- A generous holiday entitlement of 26 days rising to 31 days after five years
- A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours
- A comprehensive programme of learning and development
- Two days paid time off for volunteering
- Enhanced maternity and paternity schemes
- An employee counselling service
- Free eye tests (for some posts) and contribution towards the cost of glasses
- A cycle to work scheme
- Low-cost town centre parking for some jobs, depending on work location
- A commitment to employee wellbeing
Applications:
The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.
Closing date for applications is Sunday 10th November
Interviews will be held in-person on Monday 18th November
To submit your application for this exciting Neighbourhood Officer opportunity, please click on Apply now!