Credit Control Team Leader

Credit Control Team Leader   Location: B3 2TA  Salary: £35,000 - £38,000  Purpose of Role:  We are looking to appoint a Credit Control Team Leader to enable the continued development and maximisation of performance of the credit control department.  The purpose of this role is to meet defined targets and deliver continuous improvements in performance and quality.  The role will be required to achieve performance targets set by the Finance Manager and CFO. This will involve ensuring regular performance reviews are conducted and that controls and measures are implemented to monitor and measure progress against the set targets for both the teams and the individuals.  The team:   Our credit control team consists of 3 credit controllers managing the cash collections and invoice support processes to enable the efficient management of our ledger.  The team work closely with our network of branch managers and recruitment consultants based in 17 branches across England and Wales as well as being tasked with creating and maintaining excellent working relationships with our schools.  Your key duties will be:  Leading from the front, you will be responsible for a designated sales ledger  Managing a team of 3 Credit Controllers  Acting as an initial escalation point for a team of Credit Controllers  Responsible for developing the skills of the Credit Controllers including monitoring, mentoring and motivating to deliver optimum performance  Performing regular ledger reviews with the Credit Controllers, including identifying areas of concern and account trends  Performance management of the team keeping the Finance Manager updated with progress  Providing technical input, support and expertise into investigation, negotiation and settlement of debts  Monitor volumes and workloads across the team including understanding of risks faced by the function and the controls in place to manage and mitigate the risks  Driving continuous improvement activity to streamline current processes and document in line with Managers requirements  Ensure accuracy in the Client master data  Work with the Debt Recovery to review outstanding debt on a monthly basis  Ensuring the accurate reporting and communication of the Credit Teams weekly productivity   Credit Check ahead of new client set up  Support Finance Manager collating audit requirements  Carrying out other ad hoc duties, as required by Finance Manager  Skills and experience you will have:  At least 3 years’ previous experience in a Team Leader position or similar role, preferably within the Education sector  Prior experience of staff management  Knowledge of Sage systems is desirable  To have strong Excel skills with the ability to manipulate data and present it well; experience of pivot tables and vlookups is an advantage  A proven track record of resolving queries and meeting targets  Previous experience of people management in a team leader position with the ability to lead and influence others  Demonstrable ability to work efficiently and effectively under pressure of deadlines, including experience in prioritising competing workloads and managing external parties’ expectations  Key competencies you will need:   To be analytical and highly organised  Excellent attention to detail and high degree of accuracy is imperative  The ability to build strong relationships and influence internal and external stakeholders  The ability to recognise an issue or opportunity and work with the Finance Manager to effectively implement  Has the drive and resilience to get the required results and outcomes  Positive, solution driven mentality   The Benefits:  The most effective training and coaching programme in the industry, you will be working in a supportive, friendly, fun environment focussed on your success  Performance related bonus and shares in the business  23 days annual leave plus bank holidays which increases with length of service and an extra day’s annual leave on your Birthday and a life admin day to be taken when needed!  Private health care after a qualifying period  Discounted Gym Membership and high street discounts  Company run functions that celebrate success  Champagne Fridays  20 Days working from home allowance per annum If you’re looking for a new position with longevity, progression opportunities and that is financially rewarding then apply now!  India Buchanan - Head Office (phone number removed) /  AT01