Company:
CV-Library
Location: Birmingham
Closing Date: 31/10/2024
Salary: £35,000 - £38,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Credit Control Team Leader
Location: B3 2TA
Salary: £35,000 - £38,000
Purpose of Role:
We are looking to appoint a Credit Control Team Leader to enable the continued development and maximisation of performance of the credit control department.
The purpose of this role is to meet defined targets and deliver continuous improvements in performance and quality.
The role will be required to achieve performance targets set by the Finance Manager and CFO. This will involve ensuring regular performance reviews are conducted and that controls and measures are implemented to monitor and measure progress against the set targets for both the teams and the individuals.
The team:
Our credit control team consists of 3 credit controllers managing the cash collections and invoice support processes to enable the efficient management of our ledger.
The team work closely with our network of branch managers and recruitment consultants based in 17 branches across England and Wales as well as being tasked with creating and maintaining excellent working relationships with our schools.
Your key duties will be:
Leading from the front, you will be responsible for a designated sales ledger
Managing a team of 3 Credit Controllers
Acting as an initial escalation point for a team of Credit Controllers
Responsible for developing the skills of the Credit Controllers including monitoring, mentoring and motivating to deliver optimum performance
Performing regular ledger reviews with the Credit Controllers, including identifying areas of concern and account trends
Performance management of the team keeping the Finance Manager updated with progress
Providing technical input, support and expertise into investigation, negotiation and settlement of debts
Monitor volumes and workloads across the team including understanding of risks faced by the function and the controls in place to manage and mitigate the risks
Driving continuous improvement activity to streamline current processes and document in line with Managers requirements
Ensure accuracy in the Client master data
Work with the Debt Recovery to review outstanding debt on a monthly basis
Ensuring the accurate reporting and communication of the Credit Teams weekly productivity
Credit Check ahead of new client set up
Support Finance Manager collating audit requirements
Carrying out other ad hoc duties, as required by Finance Manager
Skills and experience you will have:
At least 3 years’ previous experience in a Team Leader position or similar role, preferably within the Education sector
Prior experience of staff management
Knowledge of Sage systems is desirable
To have strong Excel skills with the ability to manipulate data and present it well; experience of pivot tables and vlookups is an advantage
A proven track record of resolving queries and meeting targets
Previous experience of people management in a team leader position with the ability to lead and influence others
Demonstrable ability to work efficiently and effectively under pressure of deadlines, including experience in prioritising competing workloads and managing external parties’ expectations
Key competencies you will need:
To be analytical and highly organised
Excellent attention to detail and high degree of accuracy is imperative
The ability to build strong relationships and influence internal and external stakeholders
The ability to recognise an issue or opportunity and work with the Finance Manager to effectively implement
Has the drive and resilience to get the required results and outcomes
Positive, solution driven mentality
The Benefits:
The most effective training and coaching programme in the industry, you will be working in a supportive, friendly, fun environment focussed on your success
Performance related bonus and shares in the business
23 days annual leave plus bank holidays which increases with length of service and an extra day’s annual leave on your Birthday and a life admin day to be taken when needed!
Private health care after a qualifying period
Discounted Gym Membership and high street discounts
Company run functions that celebrate success
Champagne Fridays
20 Days working from home allowance per annum
If you’re looking for a new position with longevity, progression opportunities and that is financially rewarding then apply now!
India Buchanan - Head Office
(phone number removed) /
AT01
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