MNSCON39725 Faultline Helpdesk Operative

Company:  HAYS
Location: Crawley
Closing Date: 01/11/2024
Salary: £15 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Administration, Customer Service, Fully office based, Facilities, Operative, Helpdesk

Your new company
A facilities management and service provider based in Crawley is looking for an operative to join their team for a 12-month period with the possibility of permanent contact at the end.
Your new role
Below is a list of day-to-day responsibilities -

  • Handling inbound telephone calls and emails
  • Logging all faults called and emailed in
  • Maintaining accurate and up-to-date customer information
  • Identifying health and safety jobs to be called through to shift team members
  • Transferring faults to relevant teams when required
  • What you'll need to succeed
    You will have excellent written and verbal communication and attention to detail. You will have previous experience handling inbound telephone calls and emails and be able to work well within a team and independently.
    What you'll get in return
    This is a 12-month contract with a possible extension / permanent contract paying £15.11 per hour. This role works on the following shifts each month: Week 1 - 4 days (7am-7pm), Week 2 - 3 days (7am-7pm) and 3 nights (7pm-7am), Week 3 - 4 nights (&pm-7am) and Week 4 - OFF.
    What you need to do now

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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    Apply Now
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