Dell Storage Engineer

DELL Storage Engineer (DELL EMC) SC/DV Clearance Required Permanent Position - Up to £85k Location: North West  Role Overview: We are seeking a Senior IT Storage Specialist to join our team. This position will involve collaboration across various IT disciplines, including servers, storage, databases, security tools, and audio-visual equipment, with a primary focus on Dell EMC storage and database engineering. Key Responsibilities: * Manage incidents through to resolution * Perform regular maintenance to ensure systems meet availability and performance standards * Conduct storage monitoring * Upgrade hardware, firmware, and software under Change Control protocols * Rack and cable hardware * Patch network connections Working Conditions: * Shift work * Based on customer site * Part of a shift team that includes one Network Specialist, one Infrastructure Specialist, and one Storage, Database, and Security Tooling Specialist * There are a total of five shift teams Candidate Profile: * Experienced Storage Engineer with in-depth knowledge of Dell EMC products * Practical experience in various IT areas, including servers, networks, security tools, and audio-visual equipment * ITIL 4 qualified, with experience in implementing system changes via Change Control * Eager and capable of learning new IT skills * Strong stakeholder management skills * Excellent written and verbal communication abilities * A strong analytical approach to troubleshooting