Data & Process Analyst

Company Description United Living Group consists of four dynamic businesses, each dedicated to creating a connected and sustainable future: United Living Infrastructure Services: Delivering engineering solutions that support critical utilities infrastructure. United Living Property Services: Revitalising homes and communities through the regeneration of living spaces. United Living New Homes: Providing build-to-rent and affordable housing solutions to address local community housing needs. United Living Connected: Connecting people to a digitally connected world through fixed-line and mobile infrastructure. Job Description This role will be responsible for maintaining and optimising our Data Reporting needs within United Living Infrastructure Services (ULIS). Alongside ensuring that we have documented Processes and Governance in place of day to day activities throughout our business unit. This is a critical role for ULIS in a period of growth.  Core systems will play a significant part of this role. Including Operational Works Management, Health and Safety, HR, Finance and Fleet/Transport. Our Work Management System, Totalmobile (Connect & Mobilise) will be one of those the successful candidate will be expect to understand and support with as required. You will be leading on Projects to ensure the end to end Processes are thoroughly documented, we want you to document, assess, and scrutinize processes and then identify areas for potential improvement. Whilst thinking about Data being captured within systems and reported on through Power Bi Dashboards you will produce. Its an extensive and exciting role!  You will work closely with the Business Support Director who will provide strategy and guidance for the role. And two other Data & System Specialists, who will focus on System Set up/Maintenance, Training and Support to the Teams day to day. This role is all about the Governance and Reporting - the outputs we are looking for to excel in each area.  This is a dynamic role which requires an individual who is going to take initiative and problem solve. Willingness to learn and support improvements is key. This not an entry level position; we are looking for individuals who can take reigns and resolve things before being asked. You will be expected to be comfortable in hosting, leading meetings and driving the desired outcomes. To succeed in this role, you should be a quick learner, have excellent skills in Process Mapping, general IT, Excel, SharePoint, Project Management and knowledge of system (APIs) integrations is desirable. You must have proven experience in Data Reporting areas such as; SQL, Data Models, Power Queries and Power Bi. Communication skills are critical as you will be liaising with numerous internal and external stakeholders to find solutions. Responsibilities: Design & Build of Power Bi Dashboards Process Mapping Project Management Collaboratively working with the Operational Teams on dashboards and client integrations. Liaise with clients, suppliers, and internal stakeholders to resolve data differences Working with the wider Support Team to ensure data capture is maintained to facilitate project performance reporting. Provide weekly/monthly project performance reports to operational leads Qualifications ​​​​​​Criteria Confident in customer and internal stakeholder relationships. Extensive knowledge of SQL and Data Tables create accurate reports Strong problem-solving ability. Initiative to learn quickly on the job to liaise with client and colleagues to solve queries. An excellent communicator. Keen to learn, enabling you to quickly become an expert and continually improve your knowledge. Data analysis Proficient using Microsoft Office programmes; incl. Excel, Word, Outlook. Full UK driving licenseDESIREABLE Working with API’s Knowledge of XML or JSON files Experience working with Totalmobile Knowledge and usage of Power BI Additional Information What we need from you Thrive within United Living’s values and culture of relentlessly striving to excellence through; Doing the right thing Raising the bar Positive attitude and energetic pace Excellent interpersonal and communication skills Integrity Ability to make things happen – starter/finisher Tact and the ability to deal with difficult situations I.T literate particularly Microsoft Office and Excel. Well-developed verbal and written communication skills Team player, but also comfortable working alone. Understands the need for respect, sensitivity and discretion in a public facing role. Some flexibility of working hours may be required. Self-Motivated, enthusiastic and calm under pressure