Head of Performance and Reporting

Company DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.Find out what its like to work for Experian by clicking hereJob DescriptionExperian are looking for Head of Performance and Reporting to join our Global Infrastructure team. This is an important managerial position in which you will help set up new global Business Technology Operations & have line management responsibilities for 3 people.You will be a crucial member of the management team with a focus on reporting on goals, OKRs & performance.This role is based in London with a Hybrid working pattern.Responsibilities:Performance Strategy Development:Establish performance measurements for technology systemsLeading the development and continue maturing a comprehensive Measurements (OKR) framework tailored to the technology organisations needsContinue developing guidelines, templates and tools to support the OKR processEnsure understanding of the OKRs across different levels of the organisation, from company-wide goals to team-specific important resultsIntegrate OKRs with existing strategic planning and performance management processesConduct training sessions and workshops to educate employees and leadership on the OKR methodology/processProvide ongoing support and coaching to teams in setting and refining their OKRsManagement Information (MI) and Reporting:?Exec Reporting:Continue to lead a comprehensive executive reporting strategy for the technology divisionBuild a team that creates and maintain high-quality reports and dashboards for technology executives, including CTO/CIO/COO/CFO and senior leadershipEnsure reports are aligned with the strategic goals and Measurements of the technology division?Performance Management:Further develop systems for regular tracking and reporting of Performance Management progress (i.e. OKR, Operational Metrics and Product Development Productivity)Lead development of dashboards and reports to provide visibility into areas of Performance Management achievements / metrics needing attentionMonitor Measurements and Operational Metrics related to technology projects, operations and programsFacilitate regular Performance Management meetings to assess progress and adjust goals and MeasurementsOversee the collection, integration and management of data from different sources to ensure accurate and meaningful reportingEnsure that reports communicate the status, impact, and strategic agreement of technology programmesPartner Collaboration:Work with team including product development, group technology and partners to align technology performance goals with our goalsCollaborate with technology leaders, project managers and departments to gather relevant data and insightsContinuous Improvement:Stay up to date with the latest performance management tools, industry best practices and reporting visualisationImprove processes to allow enhancement of performance and reliability of technology systemsIdentify and share best practices and lessons learned to improve the Performance Management processesQualificationsExperience Required:Experience in programme management, strategy, or organisation developmentBackground working in technology services, with understanding of technology operations and reportingExperience implementing and managing OKRs or similar goal-setting frameworks and executive reporting / data visualizationExperience with performance management, strategic planning, and organizational agreementDesired certification in OKR, PMP, or other relevant methodologiesDesired experience with Product Development frameworks (e.g. DORA) and tooling (e.g. BlueOptima)Experience in change management and organisation developmentWork within complex projects in a business-aligned environmentProficiency with reporting and data visualisation (e.g. Power BI)Additional InformationOur uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.Find out what its like to work for Experian by clicking here#LI-HybridExperian Careers - Creating a better tomorrow togetherFind out what its like to work for Experian by clicking hereSummaryType: Full-timeFunction: Information TechnologyExperience level: DirectorIndustry: Financial Services