Company:
Pertemps Contracts
Location: Warwick
Closing Date: 19/10/2024
Salary: £12 Per Hour
Hours: Full Time
Type: Permanent
Job Requirements / Description
- Administrator (Call Handler)Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a Project Manager to join our client, a West Midlands based Local Authority.OverviewOn behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for an Administrator to join their Home to School Transport Improvement Programme in Warwick. This is a high-profile post and would be an ideal opportunity for an experienced call handler as this role will primarily be dealing with a high volume of inbound calls.Job Title: AdministratorPay rate: £12.18 per hourDuration: 4 weeksCompany: Warwickshire County CouncilHours: Monday to Friday-37 hoursLocation: Hawkes Drive on Heathcote Industrial Estate, Leamington Spa, CV34 6LXStart Date: ASAPAbout the roleYour main responsibility will be to answer a high volume of inbound calls into the school transport team, taking detailed notes of the calls and referring them to the relevant team. Calls will primarily be from parents but may also include schools and taxi operators etc.You will also be responsible for managing the team inbox, triaging emails to the relevant areasAbout youThe successful candidate(s) should have:
- Experience of dealing with inbound calls
- Previous administrative experience in an office setting
- Due to the nature of the calls we require someone who is empathetic but also resilient who have experience dealing with difficult customers
- High performing
- Collaborative
- Customer focused
- Accountable
- Trustworthy
Share this job
Pertemps Contracts
Similar Jobs
- View Job
Assistant File Handler (To A Lead)
Coventry - View Job
Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist
Coventry - View Job
Commercial Account Handler
Coventry - View Job
FLT Driver & Materials Handler
Coventry - View Job
Assistant File Handler (to a Lead)
Coventry