Money And Benefit Advice Officer

Location: Oswestry Shropshire

Salary: £20 - £25 a hour

Duration:Temporary

Greenacre are pleased to be working with an ALMO who have an agreement with Shropshire Council to manage the homes, tenancies and neighbourhoods of the Council houses, flats, bungalows and garages in the Oswestry and Bridgnorth area. They are looking for an experienced Financial Inclusion Assistant.

What will you do in the role:

• Supporting the Incomes Management Team through pre-tenancy interviews: providing benefit calculations and advice to ensure that affordability is accurate. Identifying additional entitlements for incoming tenants and supporting the application process to obtain rent in advance through Discretionary Housing Payments
• Support customers to apply for discretionary housing payments, by completing forms when needed and ensuring relevant evidence is produced to maximise the opportunity for a successful claim.
• Liaise with credit unions and other partners to reduce financial exclusion (including giving advice about affordable credit and savings plans)

Who would excel in this role?

• Knowledge and understanding of credit unions, money advice services and citizens advice bureaus and other such agencies and an understanding of Equality & Diversity issues.
• Specialist knowledge or experience in debt counselling; debt/welfare benefit advice; household budgeting or work in a similar field.
• Demonstrable experience working in a housing or similar customer service environment.

To discuss this role in more depth, please phone Kelly Power (phone number removed)

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.