Sales Assistant

Sales Assistant Location: PAM, London, W3 0RB Job Type: Permanent, Mon - Fri, 9 - 5:30pm Report to: Commercial Manager Salary: London Living Wage About us: Precious About Makeup Ltd (PAM) is the UK's oldest professional makeup company, proudly supplying specialist products to the TV and Film industry. As we experience exciting growth, we’re seeking a Sales Assistant for our West London store. We’re looking for an enthusiastic individual eager to contribute to PAM’s success and thrive within our close-knit, friendly team. Sales Assistant - About the Role: * Merchandising: Oversee the full product range, ensuring all offerings are up-to-date and accurately represented online. * Order Management & Delivery: Manage the prompt and accurate delivery of orders. Support shipping of orders within the UK and internationally. * Customer Journey: Enhance the customer experience to secure repeat business, managing relationships and expectations effectively. * College Partnerships: Act as the key contact for the college directory, managing contracts and ensuring seamless communication. Ensure effective delivery of College Kit supplies. * Stock Coordination: Coordinate suppliers and manage stock flow into the business, ensuring optimal inventory * levels. * Process Evaluation: Assess and improve our systems and processes related to stock control and sales analysis for enhanced operational efficiency. * Industry Engagement: Develop and maintain strong relationships within the makeup community to drive brand loyalty and engagement. Sales Assistant - About you: * Self-Motivated: Driven to achieve results independently while managing multiple tasks effectively. * Resilient: Able to adapt to changing priorities and challenges with a positive attitude. * Product Knowledge: Proactively enhance product knowledge within a specialist retail environment. * People Skills: Exceptional interpersonal skills to foster a positive customer journey and maintain strong relationships. * Attention to Detail: Strong organizational skills with a focus on accuracy and quality. * Problem Solver: Capable of identifying issues and implementing effective solutions. Sales Assistant - Qualifications: * Minimum A-Level qualified. * At least 4 years of retail experience, preferably in a specialist or makeup-related field. * Based in West London would be beneficial for the role. Why Join Us? Become a part of a passionate team that values creativity, collaboration, and the importance of every detail. If you're ready to wear many hats and contribute to a thriving business, we’d love to hear from you