Residences Night Manager

The Peninsula London is seeking to hire poised R esidences Night Managers to join our Residences Team; providing friendly yet efficient service to The Peninsula Residences Tenants, this role will be acting as Manager on Duty, providing leadership, supervision and training to the Night Team. An exceptional opportunity to join our high-profile flagship hotel in London Market-leading remuneration, service charge, and attractive benefits Join our award-winning group, working alongside a highly experienced team Key accountabilities Assist Residents with services related to their apartments, in accordance with the lease, other contractual arrangements, Tenants Handbook and Residences Policies and Procedures. Handle telephone, email and requests made in person and providing detailed information regarding any Concierge services. Maintain accurate and timely records of Residents requests and other tasks, ensuring that relevant information is communicated to colleagues and/or management, as required. Anticipate Residents needs and exceed their expectations. Duty Manager in charge of the activities of the Night Team General requirements Minimum 3 Years Experience in Hospitality or Residential Environment. Excellent command of English language with confident communication skills. A second language would be an advantage. Computer literate. Problem solving and multi tasking skills. UK Driving License. This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment. We are delighted to receive your CV and will liaise with suitable candidates directly. TPBN1_UKCT