Freight Forwarder

Aviation Recruitment Network are recruiting for Forwarder’s on behalf of a leading Freight Forwarding company based in West London. The forwarder would be on a daily, providing excellent customer service experience for our customers including clearances, quotes, arranging shipment/deliveries, invoicing and all other functions as required. Hours: Either Sunday to Wednesday, 7am to 5pm Or 9am to 5:30pm Monday to Friday Salary: £30,000 P/A plus end of year bonus Freight Forwarder expectations: • Completion of end to end forwarding activities as the individual role requires • Follow strict and time sensitive SOP’s/KPI’s to ensure compliance • Work closely with internal and external customers • Use of Next Gen/MS office as requested • Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe • Month end department compliance • Customs Entries • Cost control • Assist senior forwarders, Supervisor and line manager where required • Ensure all reports including internal and customer specific are completed within the deadline • Resolve queries from customers and suppliers • Assist sales and management with customer development • Operate within companies QA system Freight Forwarder requirements: • Business related experience • Proven customer service record and experience • Proven operational experience • Necessary Technical / Functional Skills • Thorough understanding of customer needs • Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations. • A knowledge and understanding of financials and impact on business • A Good knowledge of IT systems and processes used in the transport sector • Fluent in English, local language and any other languages required for smooth operation of business If you feel like this is the role for you please reach out to our Heathrow office on (phone number removed) and speak to Mel