Account Engagement Manager

Company:

• Reputable IT and Telecoms company with a 60M turnover

Key Requirements:

• Telemarketing/Sales Experience: Proven background in telemarketing, direct sales, or internal account management.
• Analytical Approach: Ability to identify the correct Point of Contact (PoC) and gather essential information.
• Professional Communication: Experience engaging with directors and key decision-makers.
• B2B Knowledge: Preferably experience in the telecoms industry.
• Personable Demeanour: Professional and engaging approach that resonates with clients.
• Technical Proficiency: Competent in using Salesforce or similar CRM systems.

Role Overview:

• Engage with Clients: Reach out to existing (70%) and new (30%) customers, arranging meetings for BDMs and account managers.
• Coordinate Meetings: Qualify and book meetings, ensuring the field sales team is fully equipped.
• Lead Campaigns: Manage targeted campaigns, focusing on ISDN/PSTN decommissioning.
• Expand Opportunities: Identify cross-sell and upsell opportunities within existing accounts.
• Educate Clients: Provide information on the full range of services post-acquisition.
• Support Administration: Assist with meeting setup, daily tasks, and administrative support for the field sales team.
• Whitespace Management: Maintain data accuracy, ensuring client information is up-to-date, including addresses and service records.
• Identify New Opportunities: Recognise and act on potential opportunities within our existing customer base.
• Performance-Based Rewards: Successful generation of new or existing opportunities that lead to closed deals will be rewarded with commissions.

DAYS- MONDAY - FRIDAY

HOURS- 9AM - 5:30PM