Lead Salesforce Engineer

Requirements: Building strong relationships with internal teams, external stakeholders, and departmental peers (including the Director of Technology, Product Managers, Sales Operations Team, Senior Salesforce Admin, CMS Developers, etc.) Managing the Salesforce administration team. Managing relationships with external Salesforce suppliers. Advising and leading on Salesforce security best practices, ensuring data compliance in all team activities. Leading the design of the target Salesforce architecture. Conducting initial Salesforce project engagement and scoping requirements. Creating and maintaining supporting documentation, ensuring adherence to processes and standards. Identifying business needs and requirements (including non-functional requirements). Creating and managing data metrics and key performance indicators to inform business decisions, improve processes, and enhance efficiency. Training staff on the Salesforce ecosystem to improve their knowledge, skills, and processes. Leading the implementation of a unified, task-driven workflow for the sales team. Automating sales and marketing processes to enhance internal efficiency. Designing and supporting the integration of Salesforce with other business platforms, including evaluating AppExchange packages or third-party software. Creating custom objects, fields, page layouts, workflow rules, validation rules, reports, dashboards, and process automations in Salesforce. Developing scalable workflows, automations, and processes while maintaining data integrity and increasing user efficiency. Leading the design and creation of Salesforce dashboards and reports for operational and financial KPIs. Skills & Experience Essential: Proven experience leading a Salesforce team. Experience mentoring, facilitating technical discussions, and setting direction. In-depth knowledge of operational and application security. Strong collaboration and communication skills with a focus on delivery. Experience in Apex programming. Proficiency with multiple Salesforce technologies: Sales Cloud, Marketing Cloud, and APEX. Strong analytical skills with the ability to interpret business needs and translate them into technical and operational requirements. Excellent problem-solving abilities with keen attention to detail and a desire to take ownership of and resolve Salesforce-related challenges. Awareness of the latest Salesforce technologies and trends. Extensive experience in the systems delivery lifecycle, including requirements gathering, analysis, design, configuration, integration, testing (all phases), migration, and deployment. Deep understanding of Salesforce data modelling. Proven ability to analyse, design, and optimize business processes through technology and integration, with a track record of guiding customers and colleagues in deploying Salesforce solutions. Experience as a Salesforce administrator/developer in large-scale deployments. Desirable: Experience working within a Salesforce consultancy. Experience with Salesforce CPQ. Familiarity with integrating Salesforce with financial management platforms. Salesforce certifications in Sales Cloud, CPQ, and Marketing Cloud. Experience working with AMPScript. Proficiency in SQL and SOQL. Knowledge of Marketing Cloud integration options (FTP, API, MC Connect), and extension products and features (Datorama, Audience Builder, etc.).