Customer Service Administrator

Quest Employment are looking for an experienced Customer Service Administrator or someone with transferable skills to join our client in Corby. This role is all about looking after the company clients via telephone and email, and coordinating the cycle of orders from processing requirements to despatch.

If you feel like you can make a positive difference and contribute towards the success of our client with your enthusiasm, organisation, and language skills; apply now!

Hours: Monday to Friday, 8.30am to 5.00pm, 42.5hrs/week.

Responsibilities:

• Answering telephone calls & processing Customer requests.
• Processing orders and Customer Confirmations.
• Liaising with Corby Logistics dept. and coordinating despatch of goods.
• Liaise and co-ordinate with operational areas of the business.
• Preparing quotations as and when required.
• Support External sales personnel.
• Ensure high standards of customer service are maintained at all times.

Requirements:

• Enthusiastic with excellent verbal and written communication skills.
• Familiar with Microsoft Office applications.
• Have a knowledge of Sage Reliable and willing to learn.
• Naturally organised and able to work as part of a busy team.
• Knowledge of other European languages and a willingness to learn (preferred).