We develop and runvillages with the wow factor that enhance the lives of our owners,their family and their friends. Through our two brands, MayfieldVillages and Audley Villages, we offer stylish apartments andhouses complete with the best facilities from bistros and bars, tohealth clubs and swimming pools. And, of course, exceptionalservice throughout. What's more, through our dedicated care teamswe provide owners as well as customers out in the local communitywith the support they need to remain independent. It's retirement,but not as the UK has known it.
This is a salesrole where you'll be selling not just a property, but also a typeof retirement that can offer people a whole new lease oflife.
Key responsibilities:
- To overall manage the sales enquiries, reporting onvolume and timelines of current enquiry status.
- To engage in purchasing customers and continue aprofessional relationship that is informative andhelpful.
- To generate new appointments from anexisting database via organised outbound calls.
- To provide information to new and interested customersfrom an 'off plan' visual and provide in-propertyviewings.
- To support events for potential newcustomers that are being introduced and engaged into thebrand.
- To support manage the sales environmentincluding the sales office and sales suites to ensure they arepresentable and fit for impromptu and scheduled customerinterest.
- To manage sales enquiries viatelephone, internet leads, walk-in's and scheduled/impromptuappointments.
- To present the brand to allenquiries in an informed manner, providing information andfollowing a next steps sales programme to optimise progressiveinterest.
Required skills andexperience
- Previous sales and faceto face customer service experience is essential
- Excellent communication skills and telephonemanner
- Proven experience of high customerservice.
- Experience of being in a role that isresults driven and measured.
- The ability towork accurately whilst under pressure in a target orientatedenvironment
- Computer literate
- A team player with excellent organisationalskills
- A good knowledge of the localarea
- You must hold a full UK/EU drivinglicence and have access to your own transport
Why you would like to work here
Working with Audley is a long-term career prospect,because we develop our sites in phases, and resell apartments whenthey become available. We'll help you develop, too, with salestraining throughout your career, including a management developmentprogramme. What's more, there are wider opportunities throughoutthe Audley Group, including with our sister brand, AudleyVillages.
- Incentive plans
- Commission Scheme
- Membership to ouremployee discount portal with access to discounts at all majorretailers.
- Membership to our Healthcare cashplan scheme
- Pension Scheme
- 25 days holiday plus 8 Bank Holidays
- Saturday working on a rota basis
- Audley Academy full sales training provided
Audley Group is proud to be an equal opportunityworkplace and is an affirmative action employer. Weare committed to equal employment opportunity regardless ofrace, color, ancestry, religion, sex, national origin, sexualorientation, age, citizenship, marital status, disability, genderidentity or Veteran status. See also'DE&I policy/statement'