Head of Sales, London

Thanks for considering this role. On this page we've got three quick things:

Tuza is building an exchange for payment pricing to give businesses access to the most competitive rates for their payment terminals. Changing payment providers is broken: a cornershop turning over £300k a year could save £5k+ a year by changing payment provider, but they don't.

For businesses, it's lengthy, lacks transparency, and often costly to switch. For providers, finding customers and helping them switch is manual and old-fashioned. It's an industry crying out for change.

Tuza turns a week-long switching process into minutes, giving business owners their pick of the best rates from the likes of Worldpay, Barclaycard, and Natwest, saving them thousands of pounds a year in the process. All at zero cost for the business owner.

And the really exciting part? Later in 2024, we're launching our own card machine. It'll be the first card machine where you can change bank, without changing device. We're bringing the unlocked phone-moment to card payments. With Tuza, you'll never need to feel the pain of switching again.

We've raised £5.5m+ (shh not public yet) from exceptional fintech investors, including Northzone (original backers of Zettle, Trustpilot, Klarna) and Connect (first investor into Typeform, Citymapper). Angels are from Apple, Stripe, Visa, Wise etc.

Square, Sumup and Zettle have been hitting small businesses for years, but struggled to break into the 1m+ retailers who do £200k to £10m in annual card turnover. It's this group that have been neglected by the banks, and we're excited for you to help us transform their experience with payments.

Join as our Head of Sales

Help us build the ultimate ISO. As the Head of Sales, you will be responsible for leading and driving our sales strategy to achieve revenue targets and expand our market presence. You will develop and grow a team of sales professionals, develop key client relationships, and identify new business opportunities. This role requires a strong understanding of the payment industry, excellent leadership skills, and a proven track record of sales success.

Responsibilities:

1. Develop Sales Strategy: Formulate and execute a comprehensive sales strategy to achieve revenue goals and drive business growth in the payment industry.
2. Team Leadership: Lead, motivate, and mentor a team of sales professionals to achieve individual and team targets. Provide guidance, support, and training as necessary to optimize performance. Recruiting a high performing team will be an immediate requirement of the role.
3. Client Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and providing solutions that align with their business objectives.
4. New Business Development: Identify and pursue new business opportunities within the payment industry, leveraging market trends, industry insights, and competitive analysis.
5. Product Knowledge: Develop a deep understanding of our payment solutions and services, effectively communicating value propositions to clients and prospects.
6. Sales Pipeline Management: Oversee the sales pipeline, ensuring accurate forecasting, timely follow-up, and effective conversion of leads into sales.
7. Collaboration: Collaborate closely with cross-functional teams including marketing, product development, and customer support to ensure alignment of sales efforts with overall business objectives.
8. Performance Analysis: Monitor and analyse sales performance metrics, identifying areas for improvement and implementing corrective actions as necessary.
9. Market Intelligence: Stay informed about industry trends, competitor activities, and market developments, providing insights and recommendations to senior management.

What we need:

1. Proven experience in sales leadership roles within the payment industry, with a strong track record of achieving sales targets and driving business growth. Ideally taken the sales function of an ISO or acquirer from 0-1 before.
2. Excellent leadership and team management skills, with the ability to inspire and motivate a sales team towards success.
3. Strong understanding of payment industry dynamics, including knowledge of payment processing, merchant services, fintech solutions, and regulatory compliance.
4. Exceptional communication, negotiation, and interpersonal skills, with the ability to build rapport and foster long-term client relationships.
5. Strategic thinker with the ability to develop and execute sales strategies that align with business objectives.
6. Analytical mindset with proficiency in sales data analysis and performance metrics.
7. Proactive, results-oriented approach with a focus on driving continuous improvement and innovation.

What we offer:

1. Competitive salary with performance-based bonuses.
2. Generous equity linked to your salary.
3. Unlimited holiday policy with an expected minimum of 24 days. You'll also get £350 Airbnb credit to take a break you might not have done otherwise.
4. Pension.
5. Creative office space in Spitalfields, London with free breakfast twice a week.

We'd love to discuss you joining the team.

We've been on the other side of the table: recruiters who waste your time, job offers that don't materialise, and technical challenges that you don't even get feedback on.

So here's the process:

1. Book a 15 min chat intro.
2. If we think the role is a good fit, we'll complete an in-depth conversation with our team where you'll take us through how you'd build the team to deliver 200 monthly boards within your first 3 months.
3. You'll be interviewed by a stakeholder close to the business (advisor, investor or customer).
4. We'll do a 90 minute final session, ideally in person (Spitalfields, London). In this, you'll meet the team and have 2-3 final interviews.

What's next? Role opening soon

We're not having conversations for this role right now.

If you'd like to be kept in the loop, email and we'll let you know when that changes.

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