Client Account Manager - Work From Home

translate plus,  an award-winning Top 10 international Language Services Provider, including, Top 3 in the EU and Top 2 in the UK, is a  Publicis Groupe  company, one of the most well-established advertising corporations globally.  translate plus  sits within the network’s cross-media production platform, Publicis Production. This brings together production specialists who are experts in: video, digital media, and print, to produce award-winning content for leading global brands. Recent recognition awards for  translate plus  include an award for “Great Employers”, and an award for “Women in Business”, more details can be found on our website regarding these two great achievements. translate plus  also promotes numerous employee well-being policies across all our offices, which align with Publicis Groupe guidelines. We offer WFH flexibility to all employees as well as relevant programmes to help promote mental and physical well-being. translate plus is an  equal   opportunities employer and welcomes applications from all sections of society and do not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age citizenship, marital, domestic, or civil partnership status, sexual orientation, or gender identity. As  the Transcreation Account Director - Pharma clients  for the  Medical Division  at  translate plus  – a Publicis Groupe, you will come from an  advertising  account director background with  Transcreation  experience you will play a crucial role in managing and overseeing the operations of our medical translation services. This position requires a candidate with extensive experience in managing pharma clients, excellent communication skills, creative experience, and a strong background in translation. Client Management: - Manage and build relationships with pharmaceutical clients, ensuring their needs are met and expectations are exceeded. - Operations Management: - Oversee the day-to-day operations of the Medical Division, ensuring smooth workflow and efficient delivery of services. - Develop and implement operational strategies to optimize productivity and quality and best practice - Monitor project timelines, budgets, and resources to ensure successful project completion. - Lead and mentor a team of translators, project managers, and other operational staff. - Foster a collaborative and positive work environment, promoting teamwork and professional growth. - Provide guidance and support to team members, ensuring their adherence to quality standards and client requirements. Troubleshoot and develop innovative solutions and strategies for the Medical Division. - Collaborate with the creative team to enhance the visual and interactive aspects of medical translation projects. Bachelor's degree in a relevant field (e.g., Proven experience in managing pharma clients within the language services industry and a special focus on approval processes across all pharma divisions. Strong background in translation, with a deep understanding of medical terminology and industry-specific requirements. Creative thinking and problem-solving abilities to drive innovation and continuous Career development and progression possibilities High quality trainings (via inhouse and external trainers) and access to thousands of on-line/e-learning courses to develop essential, functional and industry skills (via Publicis Marcel, LinkedIn Learning, etc.) Work your world – As part of the Publicis Groupe policy, up to 6 weeks of working from a different country Café Marcel – Networking opportunities with fellow colleagues in the Publicis Groupe all around the world Access to subsidised wellness activities (acupuncture, manicures and massages) Staff discount at bars and restaurants in the local area around the office Staff discount at Westfield shopping centre Life assurance and Income protection (disability benefit) Paid leave days increase on yearly basis Work in an Iconic office complex Team building events Working from home Office equipment allowance Family friendly policies (extended maternity/paternity leaves etc) Help@hand (health and wellbeing support) Breakfast, fruits, tea, coffee, cereal Pizza day (in office) Summer gathering Christmas gathering Christmas gifts/vouchers In addition to the general benefits scheme we also offer a  Service Recognition Plan , which means that with every year at translate plus there are additional rewards for employees such as extra holidays, dental insurance , bonus payments, treats & vouchers, etc. We aim to get back to you as soon as possible should you be invited for an interview. If you are not invited for an interview at this stage, your application will be saved for future consideration - with your explicit permission and as per our GDPR-policy and/or related official regulations.