Quality Inspector

Job DescriptionQuality InspectorAn award winning house builder have a requirement for a Quality Inspector to join their team to drive quality and improvement throughout the sales and construction process to deliver high quality homes.About the role – Quality InspectorReporting to the Head of Customer Care and working closely with the Construction Director, you will ensure that their homes meet the expectations of their customers demands. Your role will involve inspecting and verifying every detail from foundation through to final finishing touches to ensure homes meet their standards before legal completion along with maintaining their 5* HBF accreditation. Duties and Responsibilities:Duties will include benchmarking each home both externally and internally, ensuring customer expectations are met and certifying each home meets the company’s 5* standards.Manage your own diary to ensure homes are inspected in line with our robust quality checklist procedure. Help to achieve legal completion in line with our forecasted completion datesConduct Home Ready Inspections and Ready for Occupation Inspections, prioritising developments whilst also maintaining strong working relationships with all sitesUpdating COINS to ensure an accurate record is kept assisting the Customer journeyEngage with other stakeholders within the Business to ensure results of inspections are recorded and closed- down within the correct timeframes. Visit and liaise with customers and site teams to ensure completion of agreed defects.Attend development meetings and contractor meetings sharing best practises and working closely with all departmentsFollowing up with contractors when recurring defects are highlightedComplaint managementAlong with the customer care team, manage the 2-4-6-8 process when developments come to an endEnsuring compliance with the New Home Quality CodeAttend weekly build/sales meeting at Head Office Prepare monthly report for inclusion in the Board report packSkills and experience required for the Quality Inspector Strong work ethic with the ability to work alone and as part of a teamGood time management and organisational skillsProject management skillsAttention to detailCustomer Care knowledge Knowledge of NHBC, 5* standards, NHQCExcellent Communication skillsAbility to liaise with Customers, Contractors and internal departmentsWhat’s on offer for the Quality Inspector?The company are offering a salary up to £40k + car allowance, mileage, 24 days annual leave (plus bank holidays), company pension scheme, company bonus and the opportunity to work with an established team delivering quality homes. How to applyIf you are interested in the Quality Inspector role and would like to apply, please contact Deena at Fawkes & Reece on 01204 554 884 for a confidential chat or apply via the link provided