IT Manager

Are you an experienced IT Manager ready to lead and optimise IT infrastructure? My client is seeking an IT Systems / Infrastructure Manager to spearhead their IT operations. Reporting to the Head of Finance this is a fantastic opportunity to manage a small IT team (4 people) and evolve their IT landscape to support current and future business needs. Key Details: * Location: 100% Office Based / On-site Nottingham City Centre * Salary: £55-65K * Holidays: 20 Days + Bank Holidays Key Responsibilities: * Lead the IT team (4 people) to provide seamless support and maintenance of IT systems and infrastructure (on-prem and some cloud). * Oversee ongoing IT projects, ensuring they align with company goals. * Ensure the integrity and security of IT infrastructure and network in collaboration with third-party contractors. * Troubleshoot system and network issues and oversee installations of hardware and software. * Maintain and upgrade servers and develop new IT procedures and practices. * Liaise with internal departments to provide first and second-line IT support. * Manage relationships with vendors, outsourcers, and contractors to secure necessary infrastructure products and services. * Proactively manage telecom, security, and alarm providers, auditing service levels and negotiating contracts for senior management approval. * Ensure all systems are backed up securely and regularly. * Maintain robust security measures to protect against cyber threats. * Oversee site-specific installations, including new store systems and replacement PCs. * Mentor and guide junior IT team members. * Work with senior management to shape IT strategies and implement IT plans to meet current and future infrastructure needs. * Implement and maintain best practice Service Desk Management. * Create and maintain user manuals, system documentation, and licensing agreements. * Prepare budgets for capital expenditure projects for management approval. * Develop and document IT policies and procedures, including disaster recovery plans and monitoring of software and hardware usage. * Ensure compliance with licensing, legislative, and company policy requirements. * Coordinate with external contractors and suppliers to ensure timely external support. * Provide reports and information to management and other departments as required. Qualifications: * Proven experience in IT systems and infrastructure management. * Strong leadership and project management skills. * Excellent problem-solving and strategic planning abilities. * Effective communication skills, both written and verbal. Join my client and play a pivotal role in driving their IT success. Apply now to take the next step in your IT career