This role, is a Technician Asset Management role based in London.
Essential experience:
Previous experience within Asset Management in a corporate environment
Active Directory – user management is key
SCCM – Managing and deploying applications
Multi-factor authentication – Okta would be great but understanding of MFA is more important than the tool.
Citrix – Knowledge of using Citrix Director
ServiceNow – Incident and request management. ITIL knowledge would be nice here also.
Experience with hardware asset
3-5 years experience within IT Support
Character and personality:
Exceptionally strong analytical, problem solving, and organizational skills – time management, being part of projects, clear track record of problem solving duties.
A passion for learning and personal growth, with a drive to bring value to the team – we want someone to not just participate, but be brave, be proactive, has a personal care for Technology.
Proven ability to take initiative, work independently, and follow through on projects – ideally someone who is adept at working with autonomy and also collaborate, would prefer someone who has history of support in a Global team.
Ability to work effectively with little direction, demonstrating self-motivation and resourcefulness.
Strong interpersonal skills – this is a big part of our role, important to have strong user facing skills and team skills.
A proactive and forward-looking mindset in handling work assignments
Responsibilities:
Stock Room Management
Stock Balance and Location Audits
Phone line management across EMEA
Hardware Lifecycle & health Management
New Joiner/ Exit Management
Asset Tagging of all equipment
Imagine and Provisioning of devices
Deployment and retrieval of hardware
Salary dependant on experience
*Please only apply if you have the right to work in the UK *
*No sponsorships*
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