Debt Recovery Officer

A great opportunity within the public sector for a Housing Income Officer to cover a secondment until April 2025. 37 hours per week Monday to Friday with attractive/flexible hybrid working! £13.86 - £15.42 per hour depending on experience The primary function of the Housing Income Officer will be to assist with the recovery of debts including housing income, overpaid housing benefit and sundry debts. The position will involve contacting customers, setting up and monitoring payment agreements and involvement in taking recovery action, where arrangements fail. There will be an element of handling incoming calls, but the predominant function will be general debt management work, including some outbound calling and ensuring timely and correct information is gathered to support the court process, which is fundamental in maximising financial funds for the authority. The desirable experience we are seeking includes: Benefits systems Housing knowledge Northgate system knowledge Any local government experience If you would like to be considered for the above and have the debt management experience together with any of the desirable experience, then your application is warmly welcomed. Closing date for applications 15th November 2024. Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on our website