Customer Service Administrator

Sales Support Administrator Wallingford Up to £27,000 depending on experience 9am to 5pm, fully office based role Global CTS are working with a client based in Wallingford. This is a great new opportunity due to growth of the business. The Sales Support Administrator will be responsible for the follow-up of the commercial activities of the Sales team and assist them in organising their events of which 14 are planned for 2025! The ideal candidate will have office experience, be computer literate and specifically have at least intermediate experience in Excel as the role requires reporting and an analytical mind. Key Responsibilities * Maintaining the database, dealing with bounce backs and duplicate entries * Monitoring a sales inbox and forwarding emails onto appropriate members of the team * Record the annual individual objectives of Sales Representatives * Record sales target achievements and compile monthly activity reports * Ensuring the internal dashboards are kept up to date * Input and update annual sales documents * Organise sales promotion evenings, showroom visits, meetings, booking hotels, flights * Record the training carried out by Sales Reps * Work with Marketing and share content with them to help aid marketing material * Manage undelivered mail shots and emails Other Responsibilities * Organise corporate events and be proactive in suggesting activities * Sales Staff recruitment participation – including updating recruitment platform, presentation of company to prospective candidates and conducting recruitment testing – subject to training and experience Key skills & Experience * Proficiency in Microsoft Office, Excel specifically intermediate level * IT Proficient * Demonstrable ability to follow procedures and instructions * Proficiency in phone reception skills * Excellent time management and attention to detail * Good interpersonal and customer service skills * Multi-tasking and proactive mindset * Good team spirit * Sales focused mentality No terminology used in this job description is intended to discriminate against a person’s age, race, religion, gender, marital status, colour, disability or sexual orientation. Each candidate is only assessed on their merits, qualifications and abilities to perform the duties of the job described above. In submitting your CV to Global CTS Ltd via email, social media, our website (general submission or vacancy application) or to a Global CTS vacancy via a jobs board you imply consent for Global CTS to process your personal data for the purposes of considering your suitability for vacancies and provision of work-finding services. We will never pass on your CV/details without receiving prior permission from yourself