Coffee Shop Manager

We are seeking a dynamic and experienced Coffee Shop Manager to lead The Old School House Café, a 35-seat coffee shop situated in the tranquil surroundings of Somerton House. As the face of this exciting income-generating initiative, you will oversee all operations, ensuring high-quality food and exceptional service while driving profitability and customer satisfaction. In this role, you will be responsible for day-to-day management, including staff and volunteer recruitment, stock control, and financial performance. You'll work closely with the Enterprise and Business Development Manager to meet sales targets and promote the café through marketing initiatives and social media. Your leadership will create a warm, welcoming atmosphere for visitors, reflecting the ethos of the Northern Ireland Hospice. Key responsibilities include managing team performance, maintaining health and safety standards, planning staff rotas, and ensuring operational excellence. If you are a proactive leader with a passion for hospitality and a commitment to delivering excellent customer service, wed love to hear from you. Salary: £26,279 - £28,122 Contract: Permanent Location: The Old School House Café, Somerton House, Belfast Hours: 37.5 per week (flexibility to work weekends, as required per rota) What we offer: 25 days annual leave 10 Bank Holidays Staffwellbeing and employee assistanceprogramme Occupational Sick Pay A commitment to development of staff through training and learning opportunities. Focus on Employee Wellbeing Initiatives Comprehensive induction training programme Employee Assistance Programme including access to 24/7 Doctors support. Cashback health scheme Special offers at over 600 leading high street and online retailers Free onsite car parking For more information, and to apply, please visit the jobs section of the NI Hospice website. The closing date for applications is 14th October 2024 at 4pm. (we recommend that applications are submitted at least 15 minutes prior to the closing time to ensure technical difficulties are not encountered). Please note all correspondence will be sent to the email address provided on your application form. Please ensure to check your 'junk/spam' folder as due to personal email security settings, emails can sometimes appear here. Any email correspondence will come from an email address ending . We are an equal opportunities employer, and we welcome applications from all suitably qualified persons. Skills: Coffee Shop Manager hospitality