Customer Services Support Operators

Company:  CV-Library
Location: Poole
Closing Date: 28/10/2024
Salary: £12 Per Hour
Hours: Full Time
Type: Permanent
Job Requirements / Description
FAULT HANDLER Poole Office-Based Role £12 per hour Monday to Friday Working between 7am and 6pm. Role Overview: Handle and coordinate faults related to Electric Vehicle Charging. Manage calls, emails, and engineer appointments, ensuring all issues are resolved within contract requirements. Main Duties: Report and assign faults to the appropriate teams. Respond to emails and book appointments for engineers. Take calls from customers and engineers. Support local management with admin tasks.Skills Required: Good PC skills (Outlook, Word, Excel). Strong communication skills (verbal and written). Ability to stay calm under pressure and manage your time well. Able to work independently and in a team. Prior admin experience is preferred.To apply, please send your CV to or call (phone number removed). INDCP
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