People Helpdesk Advisor

Are you a recent HR Graduate looking for your first post-graduate role? Are you a Contact Centre Advisor looking to join a company who offer great development and long-term career progression opportunities? A Customer Service Advisor who is looking to join a global organisation with flexibility in terms of hours and benefits If so, then read on

What's on offer

• Good starting salary - 25K rising to 28K after 6 months.
• 1500 bonus.
• Great and flexible benefits package inc up to 28 days hols + stats, and major discounts.
• Flexible working hours - 37.5 week and can work from 07:30 until 18:00.
• Long-term development and career progression opportunities.

The role

• Working as part of the People Helpdesk Team dealing with queries from internal colleagues.
• Dealing with a variety of queries all related to people/ HR.
• Answering queries via the phone and e-mail.
• Escalating any queries to relevant Managers/ Teams where required.
• Using software such as Workday, ticketing and tracking systems.
• Assisting with updating intranet and FAQ's.

What you need

• Either a recent degree in Human Resources or similar, or a minimum of 2 years experience within a contact centre role.
• Must be IT savvy, ideally with Excel.
• A basic knowledge of HR policies and procedures.
• Ideally knowledge/ experience of Workday.

If this role sounds of interest to you, please send your CV along with further information as to why you are suitable/ interested.