Customer Service

Join Our Customer Service Team! Position: Customer Service Representative Hours: Monday - Friday office hours Pay Rate: £11.44 per hour (37.5 hours per week) Location: St Ives Holidays: Closed on Christmas Day and Boxing Day Dress Code: Smart/Casual About the Role: Are you passionate about providing top-notch customer service? Do you have a positive attitude and excellent communication skills? We are looking for enthusiastic individuals to join our customer service team! Responsibilities: Handle inbound customer queries Process payment plans and up sell products Create and manage new and existing customer accounts Utilise Five9 phone system and Management program What We Offer: Set Hours: Enjoy your weekends off! Work Monday through Friday with no adjustments to working hours. Great Work Culture: Be part of a supportive and engaging team environment. Treat Days: Enjoy special treat days as part of our employee appreciation. Smart/Casual Dress Code: Feel comfortable and look professional. Requirements: Positive Attitude: Bring a friendly and enthusiastic approach to your work. Reliability: Must have a reliable means of commuting to and from work as hours are fixed. Customer-Focused: Ability to handle customer queries and provide excellent service. Tech Savvy: Comfortable using the Five9 phone system and Management program.If you are ready to take on a fulfilling role in a vibrant work environment, apply today and join our dedicated customer service team! To apply, please email Alison your CV or give us a call (phone number removed) We look forward to welcoming you to our team