Medical Receptionist

Job summaryWe are looking for a part time medical receptionist/administrator to work 14 hpw to join our friendly GP Practice. We are a GP Practice in Bolton with a vacancy to recruit a Medical Receptionist/Administrator. We are looking for an enthusiastic motivated, friendly person who is keen to work to a high standard providing excellent patient care. The ability to listen to have empathy and kindness towards patients& colleagues alike is essential. To be able to work quickly and efficiently in an extremely busy reception environment. Willingness to train& develop with a flexible approach to work load. Working as part of a team on individual tasks and responsibilities is required. In addition to reception work, you will also have admin duties.It is essential that the candidate is flexible as shift patterns are subject to regular change. Weekly contracted hours are as detailed below. Successful candidate must be available to work between the hours of 8 am & 6.30 pm, Monday to Friday.Monday 12.30 pm to 4 pmWednesday 12.30 pm to 6.30 pmThursday 4 pm to 6.30 pmFriday 1 pm to 3 pmPlease only apply if you are are able to fulfil this criteria.In addition occasional Saturday morning reception cover will also be required (if not already contracted to Saturday's). Main duties of the job- Meet and greet patients and visitors face to face- Dealing with patient enquiries- Care navigation and signposting patients- Telephony- Book clinical appointments- Liaising between patients and clinicians - Prescription requests- General reception dutiesAbout usWe are a busy general practice in Bolton not far from the town centre with a patient list size around 9700. We have a team of 4 GPs, Nursing team of 5. We have a efficient Administration and Reception team. We also benefit from additional roles through our Primary Care Network and also have MSK & Mental health practitioners, advance clinical practitioner, paramedics and pharmacy team. We value team work and comradely throughout the practice.We are high achievers in QOF and BQC and have a good CQC rating in all areas.Job description Job responsibilities- General reception duties- Meeting and greeting patients- General admin duties- Other duties as relevant to role- For further details please contact Reception Supervisor 01204 661600Job description Job responsibilities- General reception duties- Meeting and greeting patients- General admin duties- Other duties as relevant to role- For further details please contact Reception Supervisor 01204 661600Person Specification Qualifications Essential - GCSE A-C English & Maths or equivalent - Smart Appearance - Pleasant & Professional manner - Reception/Customer service Experience - Excellent communication skills - Good IT skills and experience, knowledge of Microsoft applications - Excellent team working skills - Ability to keep-up within a busy environment calmly and professionally Desirable - NVQ level 2-3 - Knowledge of Medical Terminology - Previous experience working within a GP practice Person Specification Qualifications Essential - GCSE A-C English & Maths or equivalent - Smart Appearance - Pleasant & Professional manner - Reception/Customer service Experience - Excellent communication skills - Good IT skills and experience, knowledge of Microsoft applications - Excellent team working skills - Ability to keep-up within a busy environment calmly and professionally Desirable - NVQ level 2-3 - Knowledge of Medical Terminology - Previous experience working within a GP practice Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer details Employer nameSwan Lane Medical Centre AddressSwan LaneBoltonBL3 6TL Employer's website