Client Liaison Officer

We have an exciting opportunity for a Client Liaison Officer for a client office based in Orpington. The company is one of the biggest Property Service Providers in the UK covering a full spectrum of services. Reporting to the Contracts Manager, with support from the Customer Service Co-ordinator, we are seeking a CLO to provide effective communication, consultation, administration and support between customers, staff and our clients on our planned refurbishment contracts. Role: * Manage appointments and access notifications * Strictly experience in retro fit * Manage residents expectations, rearrangement or postponement of works * Customer complaints and issue resolution * Log plans * Delivery of customer surveys The ideal candidate will be confident in dealing with a number of people and delivering excellent customer service skills. A full UK driving licence is essential. To discuss this role please submit your CV or call