Product Designer

Product DesignerTalkTalk is a challenger brand, we like to disrupt the market and this is a unique opportunity for an experienced Product Designer to disrupt and innovate by designing new and unique products and services.You’ll be part of an empowered product team, responsible for the TalkTalk PLUS App user experience across all interactions. We’re looking for a Product Designer who has past experience of Service Design, UX and UI. Working in partnership with a Product Manager, Engineer and a team of developers, you’ll be responsible for the full design process from Discovery through to Delivery. You’ll embed the design process in your squad, champion the product and achieve the most valuable design across Customer, Commercial and Tech. You’ll be a design leader, natural collaborator and have proven experience of designing and continually improving Apps.The TeamYou will work in an outcome focussed squad alongside a Product Manager, Product Tech lead, developers and testers to identify solutions and deliver outcomes.Skills, Knowledge & ExperienceExperience of designing App products and services including full end-to-end journeys (Portfolio required)Evidence of solving complex design problems and implementing brilliant solutionsExperience of storytelling and compelling product narratives to influence stakeholdersCreating visually appealing presentations to communicate your design ideasCollaboration skills and ability to work well with engineers, product managers, insights / analytics and other key stakeholdersDesire to continually improve and find ways of doing things betterExperience of working with a product manager to feed the product backlog with features that add valueAble to work well with engineers, create effective design documentation and ship product incrementsFacilitate design thinking workshops and ideation sessions to foster creativity and generate innovative / disruptive ideasValidate product concepts through experimentation and iterative testing, gathering feedback from customers and stakeholdersAdvocate for the voice of the customer and ensure design decisions are driven by customer insights and dataStay up to date with industry trends, emerging technologies and best practices in product designAbility to plan and estimate the size of design workEnsure our products and services align with our brand identityCommercial acumen – understanding of customers, market, able to align design process to business outcomesStrong objection handling and influencing skills to ensure design meeting the needs of the problem not the individual stakeholdersOur valuesIt’s important that anyone who applies for this role can live the values of:ChallengeCareCommitBenefitsCompetitive salaryBonusHolidays and Bank holidays2 wellbeing days (can be taken anytime during the year)Volunteer daysHybrid workingFree parking£1 breakfast on-siteWe offer a dynamic and collaborative work environment, opportunities for professional growth and the chance to make a significant impact on the user experience for millions of customers. If you are passionate about design, customer-centric innovation and driving meaningful change, we encourage you to apply for this exciting opportunity.