We are currently seeking an exceptional, highly accomplished and passionate leader to develop and lead our Clinical Governance across our award winning Charity as our new Director of Clinical Governance
This role develops the clinical governance strategy and leads a team to deliver this strategy through the creation and management of clinical support frameworks, the provision of expertise and leadership in clinical governance, quality assurance, and improvement. This role provides assurance to the Executive Team and to the Board of Trustees on all aspects of clinical governance to achieve clinical governance excellence
What is The Deal for you?
- Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments. You need to attend meetings at our office in Widnes when required and there will be occasional UK travel required, but otherwise you can work from home or a flex between the two if you are based in the local area.
- Competitive Salary: Up to £85,000 plus £5,000 car allowance per annum.
- Pension: Contributory pension scheme
- Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- Best Lives Possible: You'll be working for an award winning charity that is passionate about ensuring our colleagues and the people we support lead the best lives possible
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
The successful candidate will lead the development and implementation of clinical governance strategy, and national and local initiatives that improves clinical support and improves the quality of care for the people we support. To champion exceptional care and support in every aspect of the role everywhere; ensuring a person-centred ethos (personalised care planning, promoting choices and preferences, reducing health inequalities, respecting human rights and embedding equal citizenship) in every aspect of the role.
You will lead and role model team culture that stimulates and supports innovation, positive risk-taking, self-reflection, adaptability, and continuous improvement to support the identification and scaling of successful innovations across the organisation, in line with business innovation and delivery of strategic objectives. Provide leadership, expert advice, information and support to the Executive Team, Board of Trustees, managers and colleagues, on matters relating to clinical matters and ensure that the charity is kept informed of relevant national strategic issues
Day to Day (list not exhaustive see attached job description)
- Deputise for the Chief Quality and Risk Officer when required Support the development of regular review of incidents and learning reviews, lessons learnt and good practice to be shared
- Leading meetings, ensuring brilliant communication across the clinical governance team Engaging with operational colleagues to ensure that there is excellent two-way communication and that the clinical governance team are an integrated support team for operations
- Network across the sector, including benchmarking and collaborative projects that enhance the quality of clinical governance within the organisation.
- As our clinical expert, support the development of frameworks for people with the most complex needs, ensuring that the charity is proactively managing risk
- Working with learning and development colleagues to develop learning to promote organisational clinical capability and provide subject matter expertise and leadership
- Developing a culture of high quality customer care, based on best practice in the social, health ,and commercial sectors
- Advise the Executive Team on national developments relating to clinical developments and how they might impact on the development of the capability framework
- To oversee the identification and management of clinical risk
- To lead on all safeguarding policy matters and act as the Charity’s Caldicott Guardian Continually seek to improve the safety, quality and efficiency of services to support the provision of excellent care and support from the clinical team, ensuring a fair distribution of the resource, meeting priorities across the Charity.
- Work with other key clinical staff across the Charity to help promote a culture of wider clinical support and where appropriate draw on external MDT support for services.
- Ensure the Executive Team and Board of Trustees has accessible information related to quality clinical governance across the breadth of our services, ensuring information is accurate, reliable, relevant and timely to support the effective assessment of performance and inform key decisions by the Executive Team and the Board.
- Actively engage with internal and external stakeholders and review and interpret new national guidance and legislation relating to clinical / integrated clinical governance and quality improvements and identify local implementation for the Charity.
- Develop and implement effective monitoring systems and appropriate quality indicators to report on and promote continuous improvement in the quality of care, meet the Charity’s statutory and regulatory obligations and provide management data.
- Work with the Head of Quality Assurance & Continuous Improvement and the Head of Information & Regulatory Governance to implement and monitor the effectiveness of Quality Improvement Plans to provide assurance that local quality improvement priorities, key national quality improvement targets and the commissioner’s contract are being met.
- To lead and support the Clinical Governance Team, ensuring each member of the team receives appropriate professional and clinical supervision and development
- Provide assurance to the ET and Board of Trustees on clinical governance matters
- Partner with operational teams to develop and deliver high quality, personalised care and support and to offer support and guidance where required.
- Update and inform colleagues on statutory guidelines, best practice reviews and other updates to promote learning and development across our front-line
- Provide board and regional-level reporting on the work of the Clinical Governance Team
Our ideal Candidate
- Skilled at influencing and negotiating at Executive Level
- Ability to convey complex clinical information in a compelling and succinct way and garner buy in from the Executive team
- Ability to develop national policy guidance and create practical plans to turn this in to meaningful action
- A proven ability to plan strategically
- Excellent interpersonal skills
- Highly effective negotiating and influencing skills
Skills and Experience
- Demonstrable experience operating effectively at Executive Level
- Understanding of clinical governance, risk management, safeguarding, and quality assurance as it applies in Social Care
- Depth of experience in social care and independent living
- Chief Quality and Risk Officer Director of Clinical Governance Senior Clinical Governance and Practice Development Manager Senior Clinical Governance and Practice Development Manager Senior Clinical Governance and Practice Development Manager Psychologist Senior PBS Strategy and Practice Design Manager Head of Information and Regulatory Risk Head of Quality and Continuous Improvement
- A relevant health, allied health or social work professional qualification (such as nursing, occupational therapy, speech and language, social worker) would be beneficial but is not essential
- A current professional registration (such as NMC, HCPC) would be beneficial
- Experience in and expertise in managing complex change processes while maintain sustained improvement on performance
- Experience in building organisational capabilities, including establishing a clear vision and direction and translation into successful outcomes
- Experience working with multi-disciplinary teams of clinical and non-clinical colleagues to deliver positive outcomes
- Experience of leading teams to deliver outcomes (through direct and indirect reports)
- Current knowledge of CQC and CI regulations, frameworks and inspection process
- Deep sector knowledge of the care sector including regulatory and contractual frameworks and relevant legislation
- Knowledge and understanding of the needs of people we support
- Experience of carrying out regulated activity audits or inspections
- Knowledge of Human Rights and Equality legislation
- Excellent breadth and depth of knowledge of personalisation and inclusion agendas
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
Interested and want to know a bit more?
To find out more about our charity check out: https://www.youtube.com/watch?v=Z-zYkoj7x8s
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2023 Colleague Engagement Survey, 56% (over 3,300!) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +28. This is a measure of how positively our colleagues talk about us – and 28 is an excellent score compared to other organisations!