Service Desk Analyst – 1st line Support
This is a permanent position, working for a well respected MSP based in Dartford and supporting clients across London and beyond.
The role is on-site in Dartford, paying £26-30k depending on related experience and certifications.
The ideal candidate will have commercial experience in providing 1st line technical support in a predominantly Windows environment.
Experience in the following is preferred:
- Ticketing systems
- 1st/2nd line support
- Microsoft 365 support
- Active Directory
- Azure (desirable)
- ITIL
- Basic networking – TCP/IP etc
You will be supporting a wide range of clients from local industry to large Sports clubs, providing an exciting and varied role.
The business are big on career development and strongly encourage self development – they will pay for successful exams, offer time for study and give pay rises based on each related certification gained. If you are a self starter with the ambition to develop your technical skills across desktop, cloud, infrastructure and networking this would be a fantastic place to work.