Job title: Project Manager
We're partnered with one of the UK's top-performing connectivity businesses. They are offering an exciting opportunity for a new Project Manager to join their team during a period of significant growth. This role involves managing projects for a broad range of customers, delivering connectivity-based solutions across LAN, WiFi, WAN, Security, or a combination of all these technologies.
Responsibilities:
- Owning Projects: Responsible for project’s success, ensuring projects are delivered on-time and within budget.
- Collaborating: Building a good rapport with the Delivery, Sales, Solution Architects & Engineering teams.
- Keeping Customers Happy: Managing customers’ expectations and keeping the customer up to date.
- Problem Solving: Knowing how to deal with setbacks, issues & challenges and communicate a path forward to those involved.
- Building Trust: Make project recommendations, not be afraid to challenge if you see a better way.
- Understand the products & Services: You don’t need to be technical but take the time to understand basic concepts.
- Leading Project Meetings: Host project kick-offs & workshops bringing everyone involved together whether that be in person or over Teams.
- Documentation: Build project plans based on customer objectives and Statement of Works produced by Sales & Solution Architects.
- Supporting Transitioning: Making the sure the Service Desk knows how to support the customer as part of transitioning.
Skills:
- Strong relationship management skills.
- Great communication skills.
- Intermediate Excel skills.
- Excellent analytical skills.
- A high level of organisational and planning skills.
- A detail-oriented, proactive, self-starter approach, with a positive, willing attitude.
- Knowledge of PM software tools, for example, MS Project, Monday.com, Trello or Smartsheet.
- Excellent oral and written communication skills.
- A passion for service improvement.
Experience:
- Minimum of 5 years’ experience as a Project Manager in an IT Service Provider business.
- Prince 2 qualified or any other recognised project / programme management qualification.
- Minimum 5 years consecutive UK address (SC clearance required).
- Experience working in a fast paced SME environment.
The package:
?? Competitive salary (£55-65K subject to experience)
?? 20% Performance related bonus
??? 25 days holiday increasing with length of service + bank holidays
?? Enhanced pension
?? Enhanced family friendly leave and pay
?? Income Protection
?? Private medical
??? Life Assurance
Location:
Hybrid - West Midlands. 1 days per week in the office.