Sales Coordinator

Sales Coordinator Swadlincote Salary: up to £25,000 per annum (DOE) Hours of Work: 8:30am – 5pm Monday to Thursday 8:30am - 4:30pm Friday PERMANENT OPPORTUNITY Benefits: * 21 days per annum (days to be kept back for Christmas period) * Company pension * Bike to work scheme * On site parking Job Role: To help achieve sales targets and other company objectives by providing excellent customer service and ensuring support is given to the sales team. You will complete various administration duties as outlined below and as per needs of the business. You will ensure high standards, accuracy and efficiency is adhered to with all tasks. Duties: * Report to the Office Manager & Operations Manager * To process orders within agreed time frames and following company procedures. * To provide excellent customer service and to adopt the “go the extra mile” policy to ensure customer satisfaction. * Monitor deliveries and where necessary track these and advise customers in the correct manner. * To be able to deal effectively and efficiently with queries and correspondence in a polite and professional manner. * Monitor, respond and archive all email correspondence. * To be proactive in identifying potential sales opportunities on our website. * Following up on leads and supporting the online business. * To be responsible for completion and prompt submission of all related paperwork and the provision of other information as requested. * To ensure accuracy in all paperwork, including daily filing. * Maintain records of customer discounts and monitor monthly promotions. * To develop productive working relationships with colleagues. * Have the ability to communicate effectively with managers and other departments. * Liaise with the warehouse and all other departments across the business. * Ensure all invoices are sent out daily, liaising with the Accounts department for credit limit information. * Maintain a professional working environment ensuring that the office is kept clean and tidy. * To be aware of, and follow, all Health and Safety rules and Guidelines * To assist with any other duties as reasonably requested, by the Office Manager & Operations Manager Technical Knowledge / Qualifications: * Previous experience within a similar role is required * Microsoft and CRM proficient * Excellent communication skills * An understanding of the building industry would be advantageous but not essential. * Can do 'mentality' and positive demeanour * Great attention to detail If you have not heard from us within 48 hours, then please assume you have been unsuccessful on this occasion. This role is being advertised by Kenect Professional who are acting as an Employment Agency regarding this vacancy