Admin Maintenance Support Scheduler {property}

Company:  Sourced Experts
Location: Newham
Closing Date: 19/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job Title: Admin Maintenance Support SchedulerDepartment: Property Maintenance SupportLocation: office based£32,000- £35,000Monday - Friday Job PurposeThe Admin Maintenance Support Scheduler is responsible for overseeing and coordinating maintenance activities across both residential and commercial properties. The role ensures that properties are well-maintained, repairs are carried out promptly, and tenant or client issues are addressed efficiently. This position requires working closely with contractors, clients, and internal teams to provide a smooth and effective maintenance operation.Key Responsibilities1. Maintenance Coordination:Schedule and manage routine maintenance and emergency repair requests.Evaluate and ensure maintenance services are within budget while maintaining high standards of quality.Liaise with contractors and maintenance teams to ensure tasks are completed efficiently and on time.2. Client Relations:Respond promptly to maintenance requests and concerns from clients or tenants.Foster positive relationships with clients, ensuring their needs are met and their satisfaction is maintained.Provide clear communication of maintenance schedules and activities to minimise disruption to tenants or businesses.Maintain up-to-date and accurate records of all maintenance activities, including work orders, certificates, access confirmations, and completed repairs.Update property management software with job status, client requests, and any related documentation.Monitor and manage maintenance budgets to ensure cost-effective operations.6. Reporting:Prepare regular reports on maintenance activities, including expenses and profitability analysis.Provide progress updates to the line manager on ongoing maintenance projects and any issues that arise.Skills & Qualifications:Experience in a similar role is essential: Minimum 2 years of relevant experience in maintenance coordination or property management.Strong organisational and time-management skills: Ability to manage multiple tasks and schedules efficiently.Attention to detail and problem-solving skills: Ensures accuracy in work and resolves issues promptly.Proactive and self-motivated: Capable of working independently and anticipating maintenance needs.Professional demeanour and strong work ethic: Exhibits professionalism in communication and interactions.Positive attitude: Maintains a positive and cooperative approach in dealing with clients and colleagues.Excellent communication and interpersonal skills: Able to communicate effectively with clients, contractors, and team members.Proficient in property maintenance software and Microsoft Office Suite: Competent in using digital tools to manage records and communications.Perfect verbal and written English skills: Clear and concise communication is essential.Working Conditions:Primarily office-based with occasional site visits if necessary.Please contact Sommer if you have any questions regarding this post - [email protected] Experts Ltd acts as an employment agency for permanent recruitment. Please note that by applying for this position you consent to Sourced Experts processing and storing your personal data for the purposes of providing you with work finding services. We process your personal data in accordance with data protection laws, which require us to give you a Privacy Statement to explain how we manage your personal data. Our full Privacy Statement is available to view on the Sourced Experts website, or it can be provided upon request.
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