Location: Kettering, Northamptonshire
Employment Type: Full-Time, Permanent
Salary: Competitive, based on experience
Company Overview:
Our client is a family run grounds maintenance company, providing high-quality landscaping and maintenance services to a range of clients across the residential and commercial sectors. They are committed to delivering professional and sustainable solutions to enhance outdoor spaces.
Role Overview:
As a Contracts Manager, you will play a crucial role in ensuring the efficient and effective delivery of grounds maintenance contracts across multiple sites. You will be responsible for managing a team, overseeing operational performance, ensuring contract compliance, and maintaining client satisfaction. This role requires a proactive, hands-on leader with strong organisational skills and the ability to manage multiple projects simultaneously.
Key Responsibilities:
- Contract Management: Oversee the day-to-day operations of grounds maintenance contracts, ensuring service delivery meets client expectations and contractual obligations.
- Client Liaison: Develop and maintain strong relationships with clients, acting as the key point of contact for any queries or issues.
- Team Leadership: Manage and motivate a team of 10 operatives to ensure high standards of work are maintained.
- Quality Control: Conduct regular site visits to monitor the quality of work and ensure health and safety standards are adhered to.
- Budget Management: Manage project budgets, including cost control, purchasing, and resource allocation.
- Health & Safety Compliance: Ensure that all works are carried out in compliance with health and safety regulations, including risk assessments and method statements.
- Reporting: Prepare regular reports on contract performance, financial status, and any operational challenges.
Key Skills and Experience:
- Previous experience in a Contracts Manager or similar role within the grounds maintenance, landscaping, or related sectors.
- Strong knowledge of grounds maintenance operations and best practices.
- Excellent organisational skills and the ability to manage multiple contracts and deadlines.
- Strong communication and interpersonal skills, with experience in client relationship management.
- Proven experience in team leadership, staff development, and performance management.
- Financial acumen with experience in budgeting, cost control, and reporting.
- A valid driving licence is essential due to the nature of the role.
Benefits:
- Company vehicle and fuel card.
- Hybrid working
- Opportunities for professional development and training.
- Supportive and dynamic working environment.