Sales Support Administrator

We are looking for a Sales Support Administrator to join our Decree team.Overview:Smart. Straightforward. Scientific. Supportive. Decree is an inclusive skincare line designed by Dr AnitaSturnham to support skin of any age, type or concern, through a concise range of multi-tasking products.Decree contains everything your skin needs to thrive and nothing it doesn’t. Drawn from years of successfullytreating skin issues in her London clinic, the Decree range brings science backed minimalism to skincare, witheverything you need to balance and nourish your skin contained within a streamlined AM, PM, WEEKLY andSOS regimen. Please visit www.thedecree.comAs Sales Support Administrator of this exciting, fast-growing skincare brand, you will work alongside and reportto the Brand Sales Team (external) and COO supporting brand sales across all aspects of the business fromonline to instore and clinic. You may also support other members of this small dynamic team.In this start-up company environment, you will have the opportunity to be involved in varied projects in thebusiness and develop within the company. You will also gain valuable product knowledge in order to best workwith the various stakeholders.Responsibilities:Sales admin support- Input B2B orders on the system- Raise Commercial invoices for all overseas orders & sending to warehouse- Track deliveries to ensure orders are accurate and on-time- Liaise with warehouse team for B2B and B2C orders- Organise product assemblies with warehouse- Keep stock system, Unleashed, updated with correct product details i.e. supplier, registrationnumbers etc.- Record weekly and monthly sales tracking (sell in & sell out)- Update product price list in £, € and $- Assist with filling in new line forms- Gather information and documentation needed for new retailer onboarding (in collaboration withNPD for technical product information) and in collaboration with Brand Sales Team- Check partner websites for out-of-stock products- Check Shopify orders- Assist with NPD launch decks for retail partners in collaboration with Brand Sales Team- Assist in preparation of sales information for presentations- Assist with monthly report for the team and Board- Liaise with Clinic team regarding stock orders, monthly stock takes and salesCustomer service- Monitor and respond to Decree’s enquiries emails- Follow up with customers and warehouse on delivery delays/problemsEvents/Marketing support- Ensure products / props / samples etc are ready and delivered on time for any event- Arrange clinic facial days– manage bookings through events email- Organise the creation and printing of POS materials in conjunction with Marketing Manager- Support retail partner events alongside Brand Sales Team and Marketing Manager- Check web partners websites for correct imagery, copy etc. and update marketing teams whenrequired with correct assets- Market research and competitor analysis for products, sales, trends, campaigns and content- Book travel arrangementsWhat we are looking for:• Minimum of 2 years’ experience in a similar role in the beauty industry.• Genuine passion for skincare.• Positive, dynamic, self-motivated, with a strong sense of initiative and work ethic• Good written and verbal communication skills.• Excellent organisational skills and attention to detail.• Interpersonal skills with the ability to adapt effectively to a rapidly changing business environment.This is an exciting role in a fast-growing company with the potential to professionally grow and developalongside the business.The role is hybrid working from home and in a London based shared office space as well as going to clinic orstore locations when needed.What we offer:- Working hours: Flexible culture with working hours 9am-5pm. Additional working outside thesehours will be required from time to time to support the needs of the business.- Benefits package including staff discount on products and services- 25 days of holiday plus bank holidays- Competitive SalaryDecree operates on a fully inclusive hiring policy. We are committed to the equal treatment of all current andprospective employees for a diverse and inclusive workforce.Please email your CV to [email protected]