Associate Director of Information Technology

The Alzheimer's Society is a UK-based charity dedicated to supporting individuals with dementia and other forms of dementia, providing a comprehensive range of services, including care and support, research funding, awareness campaigns, and advocacy. They offer practical assistance to those affected by dementia, promote public awareness, fund critical research projects, and work towards creating dementia-friendly communities. Their commitment to improving the lives of individuals with dementia and their carers is evident through their multifaceted approach, making them a leading voice in the fight against this debilitating condition. Alzheimer's Society plays a pivotal role in the UK's dementia landscape, offering a helpline, education, and training programmes, while also engaging in fundraising efforts. By providing essential support, conducting groundbreaking research, and advocating for policy change, the organisation aims to enhance the quality of life for individuals with dementia and ultimately find a cure for this challenging and prevalent condition. About the opportunity As Associate Director for IT you will lead the seamless operation of the Society’s IT functions across all our services. This includes safeguarding digital assets through robust cybersecurity measures, designing scalable and efficient IT solutions, providing timely and effective support through the helpdesk. Your remit will also entail leading others to ensure reliable service delivery, driving innovation in software development, and maintaining a resilient and high-performing digital infrastructure. You will play a pivotal role in aligning technology initiatives with business goals, mitigating risks, and empowering the organisation to leverage technology for growth and success. Key Responsibilities: Develop and implement an IT operations strategy that supports our future needs and enhances service levels. Foster and develop excellent relationships with IT vendors, challenging where required and managing budgets to ensure efficient allocation of resources. Oversee IT service delivery, including a helpdesk team and ensuring system availability. Work collaboratively with other business units, aligning IT initiatives with overall business goals. Engage closely with the Head of Cybersecurity to enhance security capabilities and integrate cybersecurity measures across IT delivery. Lead IT transformation projects and foster a culture of change management and continuous improvement. Upskill and mentor IT and digital teams to enhance their capabilities and foster a culture of continuous improvement and professional development. Provide data led oversight on governance and change management across various IT projects, ensuring alignment with strategic goals and objectives. Desired Experience Proven expertise as a Head of IT or IT Director within an enterprise level organisation, with a background in IT service delivery and/or operational excellence. Demonstrable experience in supplier management and achieving cost efficiencies, ideally within complex multi-supplier environments. Detailed and credible knowledge of cloud-based systems and managing high-risk systems and mitigating for future technical requirements. Successful leadership of IT transformation projects, with a focus on improving service delivery and business continuity. Passion for mentoring and developing talent, driving a culture of growth and learning within the IT team. This role represents a great opportunity to make a tangible impact in the fight against Alzheimer's disease and become a vital part of their mission to support those affected by this debilitating condition. Apply today to make a real difference in the lives of individuals and families living with dementia. For further information or to apply please email [email protected]. Alternatively contact Dave Flynn or Eleri Morgan on 020 8253 1806 to arrange an informal conversation.