Day Concierge

Daniel Owen are currently seeking a reliable Day Concierge within the Teddington area. Are you passionate about delivering exceptional customer service and looking to advance your career in a dynamic and prestigious environment? This role as a Concierge offers a unique chance to be the face of a luxury residential building, ensuring residents and guests experience unparalleled service. Why This Role Stands Out: Professional Growth- Engage in a role that offers continuous learning and development, with opportunities to attend professional training courses Prestigious Environment - Work in a high-end residential setting, interacting with a diverse and sophisticated clientele Dynamic Responsibilities - Enjoy a varied role that includes everything from managing security systems to assisting residents with their daily needs. Key Responsibilities: - Serve as the primary point of contact for residents, guests, and contractors, maintaining a professional and polished demeanour. - Deliver top-tier customer service, ensuring all interactions are handled with care and efficiency. - Oversee the smooth operation of the development, including reception duties, phone and email correspondence, and security patrols. - Conduct daily lift alarm checks and monitor access-control, CCTV, and security systems. - Manage key and Key-FOB security, as well as health & safety and fire regulations. - Handle deliveries, mail, and parcel storage with precision. - Ensure the cleanliness and orderliness of communal areas, including waste and recycling management. - Report maintenance issues and coordinate repairs, ensuring all equipment functions optimally. - Support the Property Manager by addressing urgent queries, coordinating site services, and maintaining clear communication logs. - Respond promptly to emergency alarms and be prepared to attend the site outside working hours if necessary. Ideal Candidate: Reliability- Dependable and consistent in attendance and performance Presentation- Well-groomed and professional appearance Politeness- Courteous and respectful in all interactions Communication Skills- Excellent verbal and written communication abilities This role is perfect for individuals seeking a long-term career in a prestigious setting. If you are dedicated to excellence and thrive in a customer-focused environment, this Concierge position is your next career step